Tortilleria Clerk FT

Vallarta-Supermarkets; Duarte (CA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Life Insurance (Free)

401(k) Retirement Plan

Paid Vacation

Legal Services Available

Holiday Pay

Job summary

Vallarta Supermarkets in Duarte, CA is seeking a dedicated Tortillería Clerk to support tortilla production and deliver exceptional customer service. The role involves preparing masa, frying tortilla products, and ensuring items are stocked, labeled, and displayed to reflect quality and freshness.

Candidates should be able to work in a fast-paced environment, follow health and safety standards, and maintain effective communication with the Tortillería Manager.

Qualifications

• Experience in tortilla production or food prep preferred.
• Knowledge of health and safety guidelines in a kitchen environment.
• Strong customer-service orientation and ability to maintain quality standards.

Responsibilities

• Smile, greet, and assist customers with tortilla orders.
• Prepare masa, fry and cook tortilla products with consistency in weight and appearance.
• Stock, rotate, and replenish products; maintain fresh displays and proper storage temperatures.

Skills

Customer Service

Teamwork

English Proficiency

Job description

Career Opportunities with Vallarta Supermarkets

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At Vallarta Supermarkets, we’re more than just a grocery store, we’re a vibrant part of the communities we serve. We’re seeking friendly, service-oriented individuals who take pride in delivering extraordinary customer experiences and thrive in a fast-paced, festive environment. If you’re passionate about fresh, quality baked goods and love making people smile, we’d love to meet you!

About the Role

The Tortillería Clerk produces tortilla products using traditional processes while supporting the department’s goals for quality, freshness, and service. This role prepares masa, fries tortilla products, stocks and rotates items, and provides excellent customer service while maintaining Vallarta’s high standards of food safety and sanitation.

What You’ll Do

• Customer Service: Smile, greet, and assist customers with tortilla and specialty product orders.
• Production: Prepare masa, fry and cook tortilla products, and ensure consistency in quality, weight, and appearance.
• Merchandising: Stock, rotate, and replenish products; keep displays fresh, attractive, and at proper storage temperatures.
• Operations: Package, weigh, and label flour and corn tortillas; transport products to and from storage.
• Sanitation & Safety: Clean nixtamal tanks, equipment, and work areas; sweep, mop, and follow “clean as you go” practices. Use approved cleaning chemicals and follow MSDS principles.
• Compliance: Follow health department regulations, food safety practices, and Vallarta’s Tortillería Safety Program. Ensure weights, measures, and labeling laws are followed.
• Teamwork: Assist coworkers, participate in training new employees, and maintain communication with the Tortillería Manager.
• Other Duties: Perform additional tasks assigned to support department operations and customer satisfaction.

Physical Requirements

• Stand and walk for long periods (6–8 hours/day).
• Frequently bend, squat, twist, and reach above/below shoulders.
• Frequent use of hands for grasping, pushing, pulling, and fine manipulation.
• Lift and carry up to 25 lbs. frequently and up to 50 lbs. occasionally (dry corn, maseca).
• Heaviest item carried: 50 lbs.; longest distance: 10 feet.
• Work near cooking equipment, fryers, and tortilla machinery.
• Exposure to dust, gas, fumes, heat, and humidity.
• May be required to perform tasks at elevated levels (placing or retrieving items).
• May drive forklifts, carts, or other moving equipment.

What We’re Looking For

• Ability to learn tortilla production from dry corn to finished product.
• Familiarity with tortillería equipment, tools, and ovens (or willingness to learn).
• Team-oriented with strong communication and customer service skills.
• Responsible, professional, and positive attitude.
• Basic understanding of English language.
• Must be able to transfer to other store locations within a reasonable commute.
• Must be legally authorized to work in the U.S.
• Exposure to perishable products, cooking equipment, and changing conditions.
• Collaborative, team-focused environment.
• Must work flexible schedule: afternoons, evenings, weekends, and holidays.

Full-Time Team Members

• Free $25,000 Basic Life and AD&D Insurance.
• 401(k) Retirement Plan.
• Paid vacation.
• Access to legal services.
• Premium pay for holidays.
• Savings marketplace & credit union membership.
• Recognition programs (birthdays, years of service, spirit days, etc.).

Explore Exciting Job Opportunities

We offer positions to match your lifestyle and career goals. Whether you’re seeking part-time or full-time, Vallarta Supermarkets provides a dynamic and rewarding workplace with?real opportunities for growth.