Tortilleria Clerk D1

Vallarta Supermarkets; Burbank (CA); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Life insurance

401(k) retirement plan

Paid vacation

Legal services access

Premium pay for holidays

Savings marketplace

Recognition programs

Job summary

Vallarta Supermarkets in California seeks a friendly Tortillería Clerk to produce tortilla products and deliver excellent customer service in a fast-paced, festive store environment.

You'll prepare masa, fry tortilla items, stock and rotate products, and ensure quality, safety, and compliance with health standards while assisting customers and supporting department operations.

Qualifications

• Ability to learn tortilla production from dry corn to finished product.
• Familiarity with tortillería equipment, tools, and ovens or willingness to learn.
• Team-oriented with strong communication and customer service skills.
• Responsible, professional, and positive attitude.
• Basic understanding of English language.

Responsibilities

• Customer Service: Smile, greet, and assist customers with tortilla and specialty product orders.
• Production: Prepare masa, fry and cook tortilla products, and ensure consistency in quality, weight, and appearance.
• Merchandising: Stock, rotate, and replenish products; keep displays fresh, attractive, and at proper storage temperatures.
• Operations: Package, weigh, and label flour and corn tortillas; transport products to and from storage.
• Sanitation & Safety: Clean and sanitize tanks, equipment, and work areas; sweep, mop, and follow clean as you go practices.
• Compliance: Follow health department regulations, food safety practices, and Vallarta’s Tortillería Safety Program.
• Teamwork: Assist coworkers, participate in training new employees, and maintain communication with the Tortillería Manager.
• Other Duties: Perform additional tasks assigned to support department operations and customer satisfaction.

Skills

Customer service

Teamwork

English (basic)

Food safety awareness

Communication

Tools

Tortillería equipment

Job description

At Vallarta Supermarkets,we’remore than just a grocerystore,we’rea vibrant part of the communities we serve.We’reseekingfriendly, service-oriented individuals who take pride in delivering extraordinary customer experiences and thrive in a fast-paced, festive environment. Ifyou’repassionate about fresh, quality baked goods and love making people smile,we’dlove to meet you!

About the Role

TheTortilleríaClerk produces tortilla products using traditional processes while supporting the department’s goals for quality, freshness, and service. This role prepares masa,friestortilla products, stocks androtatesitems, and provides excellent customer service whilemaintainingVallarta’shigh standardsof food safety and sanitation.

What You’ll Do

• Customer Service: Smile, greet, andassistcustomers with tortilla and specialty product orders.
• Production: Prepare masa, fry and cook tortilla products, and ensure consistency in quality, weight, and appearance.
• Merchandising: Stock, rotate, and replenish products; keep displays fresh, attractive, and at proper storage temperatures.
• Operations: Package, weigh, and label flour and corn tortillas; transport products to and from storage.
• Sanitation & Safety: Cleannixtamaltanks, equipment, and work areas; sweep, mop, and follow “clean as you go” practices. Use approved cleaning chemicals and follow MSDS principles.
• Compliance: Follow health department regulations, food safety practices, and Vallarta’sTortilleríaSafety Program. Ensure weights, measures, and labeling laws are followed.
• Teamwork:Assistcoworkers,participatein training new employees, andmaintaincommunication with theTortilleríaManager.
• Other Duties: Performadditionaltasksassigned to support department operations and customer satisfaction.

Physical Requirements

• Stand and walk forlong periods(6–8 hours/day).
• Frequently bend, squat, twist, and reach above/below shoulders.
• Frequent use of hands for grasping, pushing, pulling, and fine manipulation.
• Lift and carry up to 25 lbs.frequentlyand up to 50 lbs. occasionally (dry corn,maseca).
• Heaviest item carried: 50 lbs.; longest distance: 10 feet.
• Work near cooking equipment, fryers, and tortilla machinery.
• May berequiredto perform tasks at elevated levels (placing or retrieving items).
• May drive forklifts, carts, or other moving equipment.

What We’re Looking For

• Ability to learn tortilla production from dry corn to finished product.
• Familiarity withtortilleríaequipment, tools, and ovens (or willingness to learn).
• Team-oriented withstrong communicationand customer service skills.
• Responsible, professional, and positive attitude.
• Basicunderstanding ofEnglishlanguage.
• Must be able to transfer to other store locations within a reasonable commute.
• Must be legally authorized to work in the U.S.
• Fast-paced retailtortilleríasetting with direct customer interaction.
• Exposure toperishable products, cooking equipment, and changing conditions.
• Collaborative, team-focused environment.
• Must work flexible schedule: afternoons, evenings, weekends, and holidays.

Full-Time Team Members

• Free $25,000 Basic Life and AD&D Insurance.
• 401(k) Retirement Plan.
• Paid vacation.
• Access to legal services.
• Premium pay for holidays.
• Savings marketplace & credit union membership.
• Recognition programs (birthdays, years of service, spirit days, etc.).

Explore Exciting Job Opportunities

We offer positions to match your lifestyle and career goals. Whetheryou’reseekingpart-time or full-time, Vallarta Supermarkets provides a dynamic and rewarding workplace with?real opportunities for growth.

At Vallarta Supermarkets, we believe our culture drives execution. If you’re hardworking, customer-focused, and eager to learn.