Toro Latin Restaurant Greeter

FAIRMONT; Scottsdale (AZ); On-site; USD 32,000 - 42,000; Full time

Job summary

Fairmont Scottsdale Princess greets guests as they enter the dining area, helping seating and answering questions about menu items using OpenTable and iPad systems. You will contribute to a warm, welcoming atmosphere in a fast-paced environment.

Join a Heartists team focused on guest satisfaction, professional service, and collaboration across outlets, with a commitment to grooming standards and exceptional hospitality.

Qualifications

• Adhere to Fairmont Scottsdale Princess Grooming Guidelines.
• Previous service experience an asset.
• Previous Point of Sale System experience an asset.
• Excellent communication and organizational skills.
• Strong interpersonal and problem solving abilities.
• Highly responsible & reliable.
• Ability to work well under pressure in a fast paced environment.
• Ability to work cohesively as part of a team.
• Ability to focus attention on guest needs, remaining calm and courteous at all times.

Responsibilities

• Consistently offer a professional, friendly greeting and engaging service
• Understand the Server’s tasks in the outlet
• Understand shift end reports in the outlet and the POS system
• Understand Opentable and Ipad systems for seating charts
• Assist guests regarding food and beverage menu items in an informative and helpful way
• Have knowledge of all menu items, garnishes, contents and preparation methods
• Follow outlet policies, procedures and service standards
• Follow all safety and sanitation policies when handling food and beverage
• Other duties as assigned

Skills

Excellent communication

Interpersonal skills

Customer service mindset

Ability to work under pressure

Job description

Job Description

As a Greeter with at Fairmont Scottsdale Princess, you will be an ambassador for the exceptional service and cuisine that are hallmarks of our dining experience. Your warm, personal attention provides a memorable first impression for guests of our restaurants and lounges, making them feel welcome and valued.

• Consistently offer a professional, friendly greeting and engaging service
• Understand the Server’s tasks in the outlet
• Understand shift end reports in the outlet and the POS system
• Understand Opentable and Ipad systems for seating charts
• Assist guests regarding food and beverage menu items in an informative and helpful way
• Have knowledge of all menu items, garnishes, contents and preparation methods
• Follow outlet policies, procedures and service standards
• Follow all safety and sanitation policies when handling food and beverage
• Other duties as assigned

Qualifications

• Adhere to Fairmont Scottsdale Princess Grooming Guidelines.
• Previous service experience an asset
• Previous Point of Sale System experience an asset
• Excellent communication and organizational skills
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times

Additional Information

Your team and working environment: A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are One

Our commitment to Diversity & Inclusion

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.