TOPS - Regional Facilities Support Specialist

Assetliving; Phoenix (AZ); On-site; USD 42,000 - 65,000; Full time

Job summary

Asset Living is seeking a Regional Facilities Support to provide maintenance and make-ready services across a designated region. The role involves travel between properties, diagnosing and repairing issues, and ensuring safety standards are met.

Responsibilities include completing work orders, coordinating make-ready tasks, maintaining grounds, and documenting activities for tracking. A valid driver's license and OSHA safety training are required, with up to 100% travel annually.

Qualifications

• EPA Type 1, Type II, or Universal refrigerant certification.
• State and local jurisdiction certifications as required.
• Valid driver’s license to operate a golf cart on property.
• Flexibility with working schedule as business needs dictate.
• Regular and in-person attendance during standard hours.

Responsibilities

• Travel between properties within a region to assist with makereadies, work orders, curb appeal, capex projects.
• Complete resident work orders and preventative maintenance, diagnose defects, and repair per safety standards.
• Complete the make-ready process for vacant homes, prep punch lists, schedule vendors, and inspect work.
• Access materials from maintenance inventory, track usage, return unused items, and notify for re-ordering.
• Document service requests timely for tracking.
• Maintain grounds and common areas, including cleaning and painting curbs.
• Support cost-control by repairing rather than replacing parts when possible.
• Attend safety meetings and complete OSHA training and compliance.
• Periodically inspect contractor work to ensure quality and adherence to specs.
• Conduct routine property inspections and communicate needs to management.
• Travel up to 100% of work time annually; reliable transportation required.

Education

EPA certifications Type 1 & II or Universal

State & Local jurisdiction certifications

Driver's license (golf cart on property)

Job description

Regional Facilities Support

This key role will be responsible providing maintenance support functions across multiple locations within a designated region. Maintenance support includes performing technical and mechanical work that ensures the physical aspects of the buildings, grounds, amenities, and common areas of assigned properties meet the Company’s standards for cleanliness, appearance, safety, and overall functionality.

Essential Duties & Responsibilities

• Travels between properties within a designated region as assigned to assist with makereadies, workorders, curb appeal, cap ex projects, etc.
• Completes assigned work orders generated from resident requests for service, as well as preventative maintenance on the property by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements.
• Completes the “make-ready” process to prepare vacant apartment homes for leasing and new move‑ins by completing the pre‑move‑out inspection, creating a “punch” list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work.
• Follows procedures for accessing and obtaining materials, supplies, equipment, tools, and other items from the property’s maintenance department by tracking inventory used, returning unused items to the established location, and notifying the maintenance supervisor or community manager about re‑ordering needs.
• Completes documentation and other paperwork in a timely, accurate, and complete fashion so that service requests can be appropriately documented and tracked.
• Assists in maintaining the grounds, common areas, and amenities by picking up trash and debris, pressure‑washing breezeways and pool areas, performing general cleaning, and painting curbs and signage as needed.
• Supports cost‑cutting and expense control programs by fixing rather than replacing parts, when possible, not being wasteful with materials and supplies, and practicing the correct use for tools and equipment.
• Complies with Asset Living’s safety and risk‑management policies by attending and participating in the property’s routine safety meetings, completing required training on OSHA and other safety related laws and requirements, and by reporting accidents and incidents promptly and accurately.
• May periodically inspect work performed by contractors, vendors and other service providers to verify the work, materials and services meet quality standards, scope and specifications as required.
• Assists in conducting routine and periodic property inspections to identify safety and risk management concerns, keep the property in good repair, and communicate concerns about the physical needs of the property to management.
• Travel: This position entails travel, estimated at 100% of work time annually. Travel may be required for property visits, conferences, training sessions, or other business‑related activities. Reliable transportation is required.

Education & Experience

• EPA certifications Type 1 and II or Universal for refrigerant recycling.
• All certifications as required by State and Local jurisdictions.
• Valid driver’s license to operate a golf cart on property.
• Ability to have flexibility with working schedule based on business and deadline needs.
• Ability to work a schedule during normal work hours and that may be other than Monday‑Friday, 8‑5.
• Consistent, regular and in person attendance during regular working hours at the workplace is required.

This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice. This is a safety‑sensitive position and may be subject to additional compliance requirements.