TOPS - Community Manager Specialist

Asset Living; Fremont (CA); On-site; USD 65,000 - 95,000; Full time

Job summary

Asset Living is seeking a TOPS Community Manager Specialist to provide temporary on-site leadership across communities, including multifamily and other housing types. The role requires strong adaptability to staffing transitions and a commitment to policy and service standards.

The position involves travel, on-site supervision, and ensuring compliance with Fair Housing and OSHA regulations while supporting leasing, maintenance, and financial tasks.

Qualifications

• High school diploma required.
• Bachelor's degree preferred.
• Two to four years of property management experience preferred.
• Knowledge of Fair Housing and OSHA requirements.
• Ability to learn and execute all on-site software functions.

Responsibilities

• Oversee daily operations at assigned communities, ensuring alignment with Asset Living standards.
• Provide short‑term supervision and direction to on-site staff; assist with hiring, onboarding and training as needed.
• Manage rent collection, deposits, invoicing, and financial reporting; review leases and renewals.
• Support leasing strategies to achieve occupancy goals and stabilize performance.
• Coordinate maintenance, vendor work, and inspections to uphold property appearance and safety.

Education

High school diploma

Bachelor's degree preferred

Job description

Asset Living is a third-party management firm with a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions.

Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. At Asset Living, we wholeheartedly believe 'Together We Lead, Together We Succeed. When you join AssetLiving, you become part of a dynamic team that thrives on unity, unique talents, anda universal culture of winning.

Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, join Asset Living because of its reputation as the most trusted partner in real estate, workplace culture, and growth opportunities. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). TOPS Community Manager Specialist

The TOPS Community Manager Specialist is a floating leadership role within Asset Living's internal talent agency (TOPS). This position provides short-term (1–90 day) on-site operational leadership to communities experiencing staffing transitions, vacancies, new acquisitions, performance needs, or stabilization efforts.

The role mirrors all responsibilities of a standard Community Manager while providing rapid-deployment support, stabilizing site operations, and ensuring compliance with Asset's policies, procedures, and service standards. The TOPS Community Manager Specialist must be highly adaptable, capable of quickly assessing operational gaps, and skilled in stepping into leadership roles with little transition time.

Assignments vary and may include multifamily, affordable, BTR, active adult, or student housing environments.

Operational Leadership & Site Oversight

Oversee daily operations of assigned communities in alignment with Asset Living Community Manager expectations.

Ensure compliance with company policies, safety practices, fair housing, and operational standards.

Conduct daily property walks, risk assessments, and quality checks.

Lead the emergency response process for the community while on assignment.

Personnel Management

Provide short-term supervision, coaching, and direction to on-site staff; Support hiring, onboarding, and training needs as requested by Regional leadership.

Promote teamwork, stability, and performance during temporary leadership transitions.

Financial & Administrative Management

Ensure timely rent collection, deposit reconciliation, invoice processing, and accurate financial reporting.

Review and approve resident files, leases, renewals, and required documentation.

Strategic Leasing Management

Ensure leasing and marketing strategies are executed effectively—closure rates, follow-up, documentation, and reporting.

Assist with resident satisfaction initiatives, retention efforts, and event execution.

Support leasing teams in achieving occupancy goals and stabilizing performance.

Maintenance & Risk Management

ensure resident expectations are met.

Ensure property appearance standards are maintained through inspections and timely repair oversight.

Coordinate with maintenance, contractors, and vendors to ensure work is completed safely and efficiently.

Serve as an Asset Living culture ambassador, modeling best practices and reinforcing departmental standards.

Travel

~ This position entails travel, estimated at 100% of work time annually. Travel may be required for property visits, conferences, training sessions, or other business-related activities. High school diploma required; bachelor's degree preferred.

Two To Four Years Of Property Management Experience Preferred.

Ability to learn and execute all on-site software functions.

Knowledge of Fair Housing and OSHA requirements.

The employee understands that the job description is neither complete nor permanent and may be modified at any time. For individuals hired to work in California, Asset Living is required by law to include a reasonable estimate of the compensation range for this role. experience and training;