Top-Pay Service Advisor — 4 Weeks Vacation & Benefits

Vadenchevroletpooler; Kennesaw (GA); On-site; USD 72,000 - 127,000; Full time

Benefits offered by this job

Medical and Dental Insurance

Vacation 4 weeks

401(k) Program

No work on Sundays

State-of-the-art facility

Job summary

Cobb County Toyota is hiring Service Advisors/Writers for our busy Service Department in a high-volume, well-established dealership. We offer a top pay plan and generous incentives, including medical and dental insurance and up to 4 weeks of vacation.

Join a family-owned and operated environment that values employee growth and community relationships. As a Service Advisor, you will schedule appointments, greet customers, identify maintenance needs with technicians, and communicate estimates

Qualifications

• Experience as a Service Advisor is required.
• Bilingual Spanish a Plus!
• High school diploma or equivalent preferred
• Valid in-state driver’s license
• Professional personal appearance
• Resume must be uploaded
• All applicants must be authorized to work in the USA
• Applicants must pass pre-employment testing to include background checks, MVR, and drug screen.

Responsibilities

• Schedule appointments with customers
• Meet and greet customers
• Work with customer and technician to identify required maintenance utilizing historical service data
• Advise customers on necessary/suggested services
• Compute cost of replacement parts and labor to restore vehicle to condition specified by customer
• Estimate cost of mechanical, electric, or other repairs
• Enter itemized estimate on service order and explain estimate to customer to gain their understanding of all services provided
• Determine progress of repair/service orders and inform customer accordingly
• Address customer's questions/needs promptly and professionally
• Ensure comprehensive pre-delivery check of customer vehicle, ensuring cleanliness and that all items identified for service/repair have been completed as scheduled
• Review results of customer satisfaction surveys with Service Manager
• Establish long-term positive relationships with customers
• Meet the dealership’s standards for repair/order production

Skills

Bilingual Spanish

Customer service

Education

High school diploma or equivalent

Job description

Cobb County Toyota is hiring Service Advisors/Writers for our busy Service Department in a high-volume, well-established dealership. We offer a top pay plan and generous incentives, including medical and dental insurance and up to 4 weeks of vacation.

Join a family-owned and operated environment that values employee growth and community relationships. As a Service Advisor, you will schedule appointments, greet customers, identify maintenance needs with technicians, and communicate estimates