Top of the East Server (Full-Time)

Hospitality Ventures Management Group; Portland (ME); Hybrid; USD 17,000 - 25,000; Full time

Benefits offered by this job

Health benefits

Paid time off

401(k) with match

Discounts on hotel services

PayActive access to earned wages

Flexible scheduling

Job summary

The Hospitality Ventures Management Group in Portland, ME seeks a Lounge Server to deliver exceptional guest experiences in the hotel lounge. You will take orders, serve food and beverages, and ensure a welcoming, relaxing atmosphere for guests.

Ideal candidates are attentive, menu-aware, and passionate about hospitality. The role may require evenings, weekends, and holidays, with comprehensive benefits and growth opportunities within HVMG.

Qualifications

• Energetic and personable with strong guest-facing skills.
• Experience or education combined to support lounge service.

Responsibilities

• Take guest orders and serve food and beverages in the lounge.
• Maintain a clean, inviting lounge environment and answer questions about the menu.
• Report to the Lounge Supervisor or Beverage Manager.

Skills

Energetic

Personable

Guest service

Menu knowledge

Service orientation

Education

Combination of education and experience

Job description

Lounge Server

We are looking for an energetic and personable Lounge Server to provide exceptional service in our lounge area. In this role, you'll take guest orders, serve food and beverages, and create a welcoming atmosphere that encourages relaxation and enjoyment. The ideal candidate is attentive, knowledgeable about menu offerings, and passionate about delivering a great guest experience.

Key Responsibilities

• You will be the friendly face of our hotel's lounge, providing exceptional service and ensuring guests have an enjoyable and relaxing experience.
• Your daily tasks will include taking orders, serving food and beverages, and maintaining a clean and inviting lounge environment.
• You will report to the Lounge Supervisor or Beverage Manager.
• A career as a lounge server can lead to opportunities in various roles within the hospitality industry, such as restaurant server, bartender, or even food and beverage management positions.

Education & Experience

Hotel experience is always a plus! Applicants should have:

• A combination of education and experience

What You’ll Need to Succeed

• Eligible to work in the United States
• Sufficient education and/or literacy needed to identify and read product labels and to communicate with guests about job-related needs.
• Ability to sit, stand, bend, kneel, and lift as required—with or without reasonable accommodations
• Availability to work a flexible schedule, including evenings, weekends, and holidays if needed
• A warm, professional demeanor that reflects HVMG’s Culture of Excellenceby showing a warm smile, friendly personality, and positive attitude.

This position may require a varied schedule, including evenings, nights, weekends, and holidays. Please share your scheduling needs.

Why Our Associates Love HVMG

• Career growth opportunities across our nationwide portfolio
• Flexible scheduling
• Access up to 40% of your earned wages before payday with PayActive
• Paid Time Off (PTO) and Paid Holidays
• Full healthcare benefits: medical, dental, and vision
• 401(k) with guaranteed 4% match and no vesting period
• Exclusive hotel and food & beverage discounts

About HVMG

Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field."

We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President.

The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract.

HVMG is an equal opportunity employer.

We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws.

This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.