Tools Sales Specialist - Full Time

Reasors Food Stores; Hartville (OH); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Sundays Off

Competitive Compensation

Medical, Dental & Vision

401(k) with Company Match

Paid Time Off

Team Member Discounts

Wellness Programs

Professional Development

Family-Friendly Hours

Job summary

Hartville Hardware in Middlefield, OH, is seeking a Tool Sales Specialist to lead Festool product knowledge and guide customers to the right tools for their projects.

You will conduct hands-on demonstrations, explain features and safety, and stay current on top tool brands to provide trusted recommendations and solid support. This role emphasizes service, accuracy, and teamwork.

Qualifications

• Background in construction/DIY/tools industry is a plus.
• Previous retail sales or customer service experience preferred.
• Familiarity with Festool products or knowledge of hardware/tools industry highly desirable.
• Strong knowledge of hand tools and power tools, with ability to explain technical information clearly to customers.
• Strong sales and upselling skills, with ability to handle multiple inquiries in a fast-paced environment.
• Ability to stand for extended periods, lift up to 50 pounds, and move product around the store.

Responsibilities

• Serve as Festool product expert, guiding customers through the system and broader tool selection.
• Provide hands-on demonstrations covering use, maintenance, and safety.
• Stay current on Festool and leading tool brands to offer informed recommendations and support.
• Meet or exceed sales goals by promoting tool-related products and promotions; upsell accessories and supplies.
• Keep the tools department stocked, organized, and displayed; coordinate with inventory on stock levels.
• Educate customers on tool maintenance and safety; collaborate on displays, promotions, and training.

Skills

Construction background

Retail sales

Festool knowledge

Tools knowledge

Upselling skills

Physical stamina

Job description

• Job Category Sales, Hartville Hardware
• Employee Type Full Time
• Manage Others No

Description

You Belong Here.

Tool Sales Specialist

Middlefield, OH | Tools

Full-Time Hourly Days, Evenings & Weekends Schedule Days, Evenings & Weekends Location Middlefield, OH Department Tools Employment Type Full-Time About HRM Enterprises

Since 1939, HRM Enterprises, Inc. has grown from a small family-owned business into a diverse group of companies with a shared purpose: to serve others with integrity and excellence.

Our family of businesses includes Hartville Hardware & Lumber, the nation's largest independently owned hardware store; Hartville Kitchen, known for its homestyle meals, bakery, and 500-seat entertainment venue; The Shop at Hartville Kitchen, with 25,000 square feet of retail space, and the Hartville MarketPlace & Flea Market, the largest indoor/outdoor market of its kind in the country. Together, these businesses make our Hartville campus a destination for guests searching for quality, community, and connection.

Beyond the Hartville campus, HRM Enterprises is the parent company to Hartville Hardware in Middlefield, Hartville Contractors Supply, Top Advantage Surfaces, Lehman's, HRM Fulfillment Center, Go & Glow Car Wash, and Coshocton Lumber Company. Across all locations, over 900 team members serve with purpose each day.

At HRM Enterprises, our approach is simple: treat others the way you'd want to be treated. This belief shapes how we serve our guests and how we care for each other. We're committed to being the best place to work by offering Sundays off, family-friendly hours, competitive benefits, and meaningful perks like team events, milestone celebrations, and team member discounts. We also invest in growth through training and professional development opportunities that enable our team to thrive at work and in their community.

If you value hard work, hospitality, and providing for others, we invite you to explore our openings and find your place with us.

Position Overview

Hartville Hardware is opening a brand-new store in Middlefield, Ohio this summer, and we are looking for a Tool Sales Specialist to lead the way on our Festool tool line. In this role, you will be the store's go-to expert on Festool's precision system of power tools and accessories, helping do-it-yourselfers and tradespeople alike find exactly the right tools for their projects. Your deep product knowledge, hands‑on demonstrations, and genuine enthusiasm for great tools will make every customer's visit a confident, informed one.

What You Will Do

• Serve as our store's Festool product expert, guiding customers through the Festool system alongside our broader selection of hand tools, power tools, and accessories, and helping them find the right tools for their projects.
• Answer customer questions on tool features, applications, and benefits, and provide hands‑on demonstrations covering proper use, maintenance, and safety precautions.
• Stay current on Festool products and other leading tool brands so you can offer informed, trustworthy recommendations and technical support on product applications and troubleshooting.
• Meet or exceed sales goals by promoting tool-related products and promotions, and upsell complementary accessories and maintenance supplies to increase transaction value.
• Keep the tools department stocked, organized, and attractively displayed, and work with the inventory team to track stock levels and flag popular items running low.
• Educate customers on tool maintenance, safety, and proper usage, and collaborate with fellow sales associates on displays, promotions, and ongoing product training.

What We Are Looking For

• Background in construction, DIY, or the tools industry is a plus
• Previous retail sales or customer service experience preferred
• Familiarity with Festool products, or knowledge of the broader hardware and tool industry, highly desirable
• Strong knowledge of hand tools, power tools, and related accessories, with the ability to explain technical information clearly to customers of all experience levels
• Strong sales and upselling skills, with the ability to handle multiple customer inquiries in a fast‑paced environment
• Ability to stand for extended periods, lift up to 50 pounds, and bend, kneel, and move product around the store as needed

Why You Will Love It Here Sundays Off Competitive Compensation Medical, Dental & Vision 401(k) with Company Match Generous Paid Time Off Team Member Discounts Wellness Programs Professional Development Family-Friendly Hours Team Events & Milestone Celebrations Compensation Package

• Competitive Salary We offer a competitive base salary commensurate with your skills, experience, and the current market standards.
• Health Benefits Comprehensive health insurance coverage, including medical, dental, and vision, ensuring the well‑being of you and your dependents.
• Paid Time Off Generous paid time off (PTO) allowance, allowing you to maintain a healthy work‑life balance.
• Retirement Planning 401(k) retirement savings plan with company matching, empowering you to plan for your future financial security.
• Professional Development Ongoing opportunities for professional development and growth within the organization.
• Team Member Discounts Exclusive discounts on our products and services, fostering a culture of appreciation for our valued team members.
• Wellness Programs Participation in wellness programs designed to enhance your overall health and well‑being.