TOOLS CONSULTANT L1

Wipro Technologies; Charlotte (NC); On-site; USD 60,000 - 135,000; Full time

Benefits offered by this job

Medical and dental benefits

Disability insurance

Paid time off

Other paid and unpaid leave options

Job summary

Wipro Limited is seeking a Dynatrace-focused Monitoring Engineer to lead enterprise-grade monitoring initiatives across Linux, Windows, and cloud platforms (AWS, Azure, GCP). Proficiency in Python for automation and integration tasks is essential, along with experience in AppDynamics and Dynatrace architecture (OneAgent, ActiveGate, Cluster).

The role emphasizes hands-on scripting (Python/PowerShell/Bash), cross-functional collaboration, and delivering reliable observability solutions integrated

Qualifications

• Must have strong experience supporting Dynatrace or similar APM platforms, including Dynatrace architecture components such as OneAgent, ActiveGate and Cluster.
• Experience managing monitoring agents across Linux and Windows environments and troubleshooting performance issues.
• Hands-on scripting experience in Python, PowerShell or Bash for automation and integration with enterprise tools.
• Strong communication, documentation, troubleshooting, and cross-functional collaboration skills.

Responsibilities

• Support Dynatrace or similar APM platforms and monitor architecture (OneAgent, ActiveGate, Cluster).
• Manage monitoring agents across Linux and Windows; troubleshoot performance issues.
• Integrate Dynatrace with ServiceNow, Splunk, PagerDuty; write automation scripts in Python/PowerShell/Bash.
• Collaborate with cross-functional teams to improve observability and incident response.

Skills

Python

AppDynamics

Dynatrace

Linux

Windows

Cloud platforms (AWS/Azure/GCP)

PowerShell

Bash

Tools

OneAgent

ActiveGate

Dynatrace Cluster

ServiceNow

Splunk

PagerDuty

Job description

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description

Primary Skill: Python serves as a key automation and integration skill for this role, enabling the development of scripts to automate monitoring tasks, data collection, alert handling, and operational workflows. It is also useful for integrating Dynatrace with enterprise tools and improving monitoring efficiency across the environment.

Secondary Skill: AppDynamics experience demonstrates familiarity with Application Performance Monitoring (APM) concepts, including application health monitoring, transaction tracing, performance bottleneck analysis, and root cause investigation. This knowledge helps in supporting and optimizing Dynatrace and other enterprise monitoring solutions.

Position Summary

• The candidate should have strongexperience supporting Dynatrace or similar APM platforms such as AppDynamics or New Relic, along with a strong understanding of Dynatrace architecture including OneAgent, ActiveGate, and Cluster components.
• Experience managing monitoring agents across Linux and Windows environments, troubleshooting application performance issues, and working with cloud platforms such as AWS, Azure, and GCP is essential.
• Additionally, the candidate should possess hands‑on experience integrating Dynatrace with enterprise tools like ServiceNow, Splunk, and PagerDuty, along with scripting knowledge in Python, PowerShell, or Bash.
• Strong communication, documentation, troubleshooting, and cross-functional collaboration skills are also required.

Preferred Skills

• Preferred candidates will hold Dynatrace Associate or Professional certifications, demonstrating advanced platform expertise.
• Experience with synthetic monitoring, log monitoring, custom metric ingestion, and advanced observability capabilities within Dynatrace will be highly beneficial.
• Knowledge of ITIL processes and incident management best practices is also desirable, along with experience supporting enterprise monitoring environments where proactive monitoring, service reliability, and operational excellence are critical.

Mandatory Skills

Dynatrace AIOPS.Experience: 5-8 Years.

Compensation

The expected compensation for this role ranges from $60,000 to $135,000.

Benefits

• full range of medical and dental benefits options
• disability insurance
• paid time off (inclusive of sick leave)
• other paid and unpaid leave options

Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law.

Equal Opportunity & Diversity

Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.