ADMINISTRATOR L3(CONTRACT)

Wipro Technologies; Redmond (WA); On-site; USD 45,000 - 121,000; Full time

Benefits offered by this job

Medical and dental benefits

Disability insurance

Paid time off

Job summary

Wipro Limited is seeking an experienced professional to maintain the operational health of core compute services, focusing on API availability and low latency. You will collaborate with developers to evolve systems for better scalability and reliability, and drive automation to reduce toil.

The role requires Linux system administration, scripting in Python/Bash/JavaScript, and strong incident management capabilities, with opportunities to implement dashboards and service KPIs.

Qualifications

• Linux system administration experience.
• Strong familiarity with Linux/Unix commands.
• Experience scripting in Python, Bash, or JavaScript.

Responsibilities

• Maintain operational health of core compute services for API availability and low latency.
• Triaging tickets and driving priority based on impact.
• Scale systems with tooling and automation.
• Collaborate with service developers to improve scalability and reliability.
• Develop runbooks to reduce mean time to triage incidents.
• Prioritize and automate high-volume runbooks.
• Lead sustainable incident response and root-cause analysis.

Skills

Linux SysAdmin

Linux commands

Python

Bash

JavaScript

Dashboards/KPIs

Alarming systems

Incident management

CI/CD

Runbooks

Automation

Problem solving

Job description

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description

• Understanding of Linux operating systems and Linux system administration (SysAdmin roles).
• Good understanding of Linux/Unix commands (Strong User).
• Experience automating tasks with scripting languages such as Python, Bash, and JavaScript.
• Systematic problem-solving approach, strong communication skills, a sense of ownership and drive solutions.
• Deep understand of service metrics and alarms through the development of dashboards, service KPIs, alarming systems.
• Experience working in an operational environment with mission critical tier one services with associated pager duty.
• Software development experience focused on Services and Operational tools.
• CI/CD process and software knowledge.
• Operational toil mitigation and reduction.

Responsibilities

• Work closely with development team on maintaining operational health of core compute services for API availability and low latency
• Managing and triaging tickets. Driving prioritization and execution of work based on impact.
• Scale systems sustainably through mechanisms such as easy-to-use tooling and automation.
• Work in concert with service developers to evolve systems/products for better scalability, reliability and development velocity.
• Drives new runbooks to help reduce mean triage time of incidents.
• Prioritize and automate high hit count runbooks.
• Practice sustainable incident response and drive root case analysis

The expected compensation for this role ranges from $45,000 to $121,000 . Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience.

Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.

Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law.

Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.