Tooling Program Manager - Customer Delivery Lead

SyBridge Digital Solutions LLC; Saint Petersburg (FL); Vor Ort; USD 90.000 - 130.000; Vollzeit

Zusammenfassung

SyBridge Technologies is seeking a Program Manager to drive customer satisfaction and ensure successful tooling projects. You will translate strategic priorities into actionable plans, lead cross-functional teams, and manage the full lifecycle from initiation through qualification.

The role requires 3–5 years of PM experience (injection molding/tooling preferred), a Bachelor’s degree, and strong communication skills. Proficiency with Salesforce and ERP/CRM platforms is expected.

Qualifikationen

• Bachelor's degree required in a related field.
• 3–5 years of project/program management experience; injection molding or tooling strongly preferred.
• Strong communication, cross-functional coordination, and customer-facing experience.

Aufgaben

• Serve as the primary liaison between customers, suppliers, engineering, manufacturing, and internal teams.
• Provide end-to-end leadership of customer programs and tooling projects.
• Lead end-to-end project delivery across scope, schedule, budget, and quality.
• Develop detailed project plans with critical paths, dependencies, and risk mitigation strategies.
• Confirm purchase orders within 24 hours and maintain documentation accuracy.
• Provide weekly updates, dashboards, and Salesforce data accuracy.
• Identify risks early and implement corrective actions or escalate as needed.
• Oversee tooling lifecycle from design to modification and validation.

Kenntnisse

Project management

Customer-facing

Cross-functional coordination

Risk management

Communication

Ausbildung

Bachelor's degree in Engineering, Business, Project Management, or related field

Tools

Salesforce

Jobbeschreibung

SyBridge Technologies is seeking a Program Manager to drive customer satisfaction and ensure successful tooling projects. You will translate strategic priorities into actionable plans, lead cross-functional teams, and manage the full lifecycle from initiation through qualification.

The role requires 3–5 years of PM experience (injection molding/tooling preferred), a Bachelor’s degree, and strong communication skills. Proficiency with Salesforce and ERP/CRM platforms is expected.