Tool Service Technician II — Maintenance & Repairs

United Rentals; Phoenix (AZ); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Paid Parental Leave

United Compassion Fund

Employee Discount Program

Career Development & PromotionalOpport

Additional Vacation Buy Up Program (US

Early Wage Access through Payactiv (US

Paid Sick Leave

An inclusive and welcoming culture

Job summary

United Rentals is seeking a Tool Service Technician (Service Tech II) in Phoenix to perform maintenance checks, minor repairs, and routine service on specialty tools, ensuring safe and professional operation.

You will report to the Service Department, demonstrate mechanical aptitude, own the necessary tools, and provide excellent customer service while documenting work orders and supporting equipment pickups and deliveries.

Qualifications

• High School diploma or equivalent.
• 1-2 years of experience repairing/maintaining Specialty Tools and equipment; or trade school graduate.
• Demonstrate mechanical aptitude and working knowledge of tools.
• Basic understanding of schematics and diagrams.
• Basic knowledge of diagnostic equipment.
• Must own tools applicable to position.
• Valid driver's license with acceptable driving record.
• Superior customer service, teamwork and verbal/written communication skills.
• Ability to frequently lift items up to 45 lbs.

Responsibilities

• Perform maintenance check on rental equipment before and after use.
• Report machine condition to Management.
• Perform routine repairs on Tools with some supervision.
• Perform major repairs under direct supervision of higher level service technicians.
• Recognize and communicate the need for parts and inventory.
• Maintain paperwork/electronic documentation of work performed (work orders) in a complete and timely manner on a daily/job basis.
• Assist with pick-up and delivery of equipment & parts.
• Checkout, familiarize, and demonstrate a wider array of more complex Tools for customers.
• Other duties assigned as needed.

Skills

Mechanical aptitude

Tool proficiency

Customer service

Teamwork

Communication

Education

High School diploma or equivalent

Tools

Diagnostic equipment

Schematics & diagrams

Own tools

Job description

United Rentals is seeking a Tool Service Technician (Service Tech II) in Phoenix to perform maintenance checks, minor repairs, and routine service on specialty tools, ensuring safe and professional operation.

You will report to the Service Department, demonstrate mechanical aptitude, own the necessary tools, and provide excellent customer service while documenting work orders and supporting equipment pickups and deliveries.