Tool Rental Technician

The Home Depot; Kerrville (TX); On-site; USD 38,000 - 60,000; Full time

Job summary

The Home Depot in Kerrville, TX seeks a Tool Rental Technician to provide outstanding service and oversee maintenance and repairs of rental tools. You will ensure tools are reliable, well‑maintained, and ready for customers, while handling rental transactions and on‑floor support.

You’ll perform preventive maintenance, diagnose issues, manage spare parts inventory, train associates, and uphold a safe, clean store environment.

Responsibilities

• Perform preventive maintenance and diagnose tool problems.
• Forecast and maintain spare parts inventory.
• Return, clean, inspect, and prep tools for rental.
• Ensure timely repairs and availability of tools for rental while minimizing costs.
• Process tool rental transactions and generate invoices.
• Train Tool Rental Sales Associates on tool operation and minor repairs.
• Serve as Sales Associate on the floor.

Skills

Customer service

Preventive maintenance

Tool repair

Inventory management

Sales floor experience

Job description

Job Description

Position Purpose:
Provide outstanding service to ensure efficient day-to-day operation and maintenance of equipment in the Tool Rental department, making sure that available equipment is reliable and properly maintained.

Major Tasks, Responsibilities & Key Accountabilities:

• Performing preventive maintenance on tools. Diagnosing problems with tools and making necessary repairs. Keeping work area clean and organized
• Forecasting and maintaining an adequate inventory of parts for repair. Using information from manuals, vendors, etc., to help diagnose problems and restore equipment
• Returning returned tools by cleaning, inspecting, and preparing tools for rental by other customers
• Ensuring tools are repaired and available for rental in a timely manner while keeping costs to a minimum
• Processing tool rental transactions (logging repairs and work orders, generating contracts, taking deposits, turning contracts into invoices upon equipment return, etc.)
• Training Tool Rental Sales Associates on turning, operation, and minor repair of new and existing tools
• Acting as Sales Associate on the floor
• Nature and Scope:
• Due to forklifts and other heavy equipment traveling through the store, temporary cracks may appear in the floor, causing an uneven walking surface
• The warehouse environment can be dusty and noisy
• Doors are frequently open, causing drafts and interior temperature changes
• Floors around work area may become slippery during wet weather conditions
• May have to handle merchandise and work with tools with sharp edges
• Passing forklifts emit gas fumes
• Tools, supplies and related merchandise may contain hazardous materials
• Environmental Job Requirements:
• Environment:
  Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable
• Travel:
  Typically requires overnight travel less than 10% of the time