TOOL RENTAL SERVICE TECHNICIAN

The Home Depot; Okeechobee (FL); On-site; USD 38,000 - 52,000; Full time

Job summary

The Home Depot in Florida is seeking a Tool Rental Service Technician to evaluate and repair small engines and outdoor power equipment, while guiding customers in Tool Rental and the store.

Responsibilities include maintaining equipment, ordering parts, using a computer for transactions, and training associates. Preferred qualifications include 1 year of mechanical repair experience and the ability to diagnose problems.

Qualifications

• One year Mechanical Repair experience preferred.
• Ability to evaluate and diagnose problems.
• Maintenance & repair of small engines, outdoor power equipment & handheld electrical devices.
• Experience in processing detailed transactions for rental equipment and customer repairs.

Responsibilities

• Evaluate and repair small engines and outdoor power equipment.
• Provide fast and friendly service to store customers in Tool Rental and throughout the store.
• Maintain tool inventory and repair tools as necessary.
• Order parts for repair and train Tool Rental Associates on proper use of tools.
• Assist customers with general tool rental questions and demonstrate proper use of rental tools.

Skills

Mechanical Repair

Customer Service

Tool Inventory

Diagnostics

Retail Experience

Job description

Job Description

The Tool Rental Service Technician is responsible for the evaluation and repair of small engines, outdoor power equipment and handheld electrical devices. This position makes equipment recommendations and ensures that units are maintained. Tool Rental Service Technicians will also be expected to provide fast and friendly service to store customers both in Tool Rental and throughout the entire store as needed. In addition to supporting customer repair needs, they are also responsible for the day-to-day operation and maintenance of equipment in the tool rental department. Service Technicians must have a thorough knowledge of all tools and must effectively manage the tool inventory by maintaining the tools and repairing them as necessary. This position also involves ordering parts for repair, using a computer to process transactions, and training Tool Rental Associates on the proper use for tools. Tool Rental Service Technicians will be expected to assist customers with general tool rental questions, demonstrating the proper use of rental tools and processing transactions. Preferred qualifications include one year Mechanical Repair experience, ability to evaluate and diagnose problems, maintenance & repair of small engines, outdoor power equipment & handheld electrical devices for customers, processing detailed transaction for rental equipment and customer repair, and job related experience in retail, tool rental technicians, mechanics, construction and landscaper.