Tool Crib Operations Lead — Dispatch, Inventory & Materials

Morongo Casino Resort & Spa; Cabazon (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

Morongo Casino Resort & Spa seeks a Tool Crib Operations Lead to coordinate the daily operation of the Engineering tool crib, dispatch, and inventory control. The role provides day-to-day leadership to staff, prioritizes service requests, and ensures timely maintenance and organized project execution across the property.

You will work closely with Engineering leadership, technicians, Purchasing, project stakeholders, and vendors to support efficient operations, inventory accuracy, and compliant

Qualifications

• High school diploma or equivalent required.
• Three or more years of experience in a tool crib, inventory, warehouse, purchasing, facilities dispatch, maintenance support, or related operation preferred.
• One or more years of lead, coordinating, training, or team-support experience preferred.
• Experience with computerized maintenance management, inventory, work-order, purchasing, or enterprise resource planning systems preferred.
• Experience supporting facilities maintenance, hospitality, casino, resort, healthcare, manufacturing, or another 24-hour operation preferred.

Responsibilities

• Coordinate the daily operation of the Engineering tool crib, dispatch function, and related administrative support activities.
• Receive Engineering service calls and requests by radio, telephone, email, or the CMMS; identify the location, urgency, and type of service needed.
• Prioritize and route emergency, guest-impacting, safety-related, and routine requests in accordance with department procedures; promptly elevate critical conditions to Engineering leadership and affected departments.
• Create, assign, route, update, and follow up on work orders within assigned authority; maintain accurate dispatch logs, technician status, and shift turnover information.
• Coordinate work-order communication between Engineering technicians, supervisors, managers, and requesting departments to confirm assignments, access needs, operating impacts, and completion status.
• Track open work orders, aging requests, parts delays, vendor follow-up, and incomplete work; provide status updates and identify issues that require management attention.
• Maintain an orderly, secure, and accurate inventory of Engineering tools, parts, supplies, personal protective equipment, and project materials; ensure items are properly identified, labeled, stored, and accessible.
• Monitor stock on hand, usage patterns, minimum and maximum quantities, critical spares, and vendor lead times; recommend replenishment levels and inventory adjustments.
• Prepare or submit purchase requests and material orders in accordance with department procedures and approval requirements; obtain quotes and follow up on urgent, backordered, or outstanding orders.
• Receive deliveries and verify items against purchase orders, packing documents, quantities, specifications, project references, and cost information; document discrepancies, shortages, or damage.
• Issue and receive tools, equipment, parts, and supplies; maintain accurate transaction records and promote accountability for department assets.
• Conduct routine cycle counts and scheduled physical inventories; research discrepancies, document findings, and recommend corrective action.
• Coordinate tool repair, replacement, inspection, certification, or calibration tracking when applicable; immediately report missing, damaged, or unsafe equipment.
• Organize and stage tools, parts, and materials for preventive maintenance, corrective work, special events, shutdowns, and department projects.
• Maintain project material logs and order status; coordinate with project leads to confirm specifications, quantities, delivery dates, storage needs, and installation schedules.
• Maintain inventory, purchasing, receiving, work-order, dispatch, and project records using approved software, spreadsheets, and department filing systems.
• Communicate with vendors, Purchasing, Finance, and internal departments to clarify specifications, obtain quotes, confirm availability, resolve delivery issues, and support accurate cost allocation.
• Follow property, department, safety, security, purchasing, and records-management procedures; protect tools, parts, materials, and information from loss, damage, or unauthorized use.
• Perform related duties and support Engineering operations as assigned.

Skills

Tool crib operations

Inventory management

Leadership

Communication

Problem solving

Education

High school diploma or equivalent

3+ years in tool crib or related operations

Lead/coordination experience

Tools

CMMS

Inventory software

ERP systems

Job description

Morongo Casino Resort & Spa seeks a Tool Crib Operations Lead to coordinate the daily operation of the Engineering tool crib, dispatch, and inventory control. The role provides day-to-day leadership to staff, prioritizes service requests, and ensures timely maintenance and organized project execution across the property.

You will work closely with Engineering leadership, technicians, Purchasing, project stakeholders, and vendors to support efficient operations, inventory accuracy, and compliant