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FHI 360 is seeking an Administrative Support Specialist to assist the Tomorrow’s Leaders Recruitment Program in the United States. The role focuses on day-to-day administrative tasks, recruitment processes, expense tracking, and travel arrangements for regional participants.
This position emphasizes data integrity, documentation, and coordinated logistics, requiring strong organizational skills and comfort with various databases and office software.
FHI 360 is a nonprofit organization that mobilizes research, resources and relationships so that people everywhere can access the opportunities they need to lead full, healthy lives. We have spent more than 50 years developing bold solutions to global challenges and creating measurable results through research and application of scientific breakthroughs. We listen to, learn from, and work with communities to expand economic opportunity, improve health and well-being, and respond to humanitarian crisis. By bringing together deep expertise and wide-ranging perspectives, we collaborate with partner communities and peer organizations to build enduring networks and expand our collective impact. In everything we do, we advocate for access and opportunity for people everywhere, enabling them to create their own paths forward.
About the Tomorrow’s Leaders Recruitment Program: The Tomorrow’s Leaders Recruitment (TLR) Program recruits applicants for the Tomorrow’s Leaders (TL) Program, a leadership development initiative that provides scholarships to highly qualified, students demonstrating financial need from Middle East and North Africa (MENA) countries to attend American-style higher education institutions based in the MENA region. The primary objective of the TL program is to build a cadre of leaders who are community-minded, intellectually capable, and professionally skilled, to become the leaders of the future. The program intends to nurture leadership skills and the spirit of community engagement and volunteerism among participating university‑aged students at U.S.-accredited institutions in the MENA region. The TLR Program conducts outreach and recruitment activities to identify and select eligible students. The Tomorrow’s Leaders Program impacts the lives of young leaders from communities throughout the MENA region.
Provide basic administrative support on a core project and/or technical operations (e.g., coordinating meetings, making travel arrangements, processing expense reports). Supports the planning and execution of project and technical initiatives. Assist with the monitoring of progress towards attainment of objectives and deadlines, reporting results to appropriate staff. Communicates extensively with staff and colleagues.
Support travel activities for staff and consultants including preparation of expense authorizations, obtaining client travel approval, working with Travel Department to obtain air tickets and advances, and supporting travel expense reporting when required. Assist in the collection of information for use in reports and formats report drafts. Maintain distribution list for project reports. Send reminders to keep team on track with reporting deadlines. Serve as a backup to others at same level. Set up document management site (file share sites). Maintain, copy, and coordinate storage and archiving of files.
Assist in technical data collection, review and basic analysis. Provides basic technical support in the development and dissemination of tools, materials, reports, papers, and intervention for projects. Under supervision conducts searches of published literature, mobile software sites, blogs, on evolving issues. Provides technical administrative support to workplan preparation and finalization.
Payment processing: receive invoices in financial system of record, compile payment packages, obtain approvals and submit for processing. Consultant support: compile consultant agreement packages, obtain approvals, and upload in financial system of record. Provide point of contact support for project staff, such as processing reimbursement requests and invoices. May contribute to the development of the project’s budget process. Read and interpret budget to understand tracking. May suggest budget items/approach for tasks. Set up purchase orders in the finance system of record (HQ only). May help track down cost information (other direct costs (ODCs), hotel costs, etc.).
Project Management (Planning and Time Management) - accurately scopes out length and difficulty of tasks (sets objectives/goals/measures). Breaks down work into steps, schedules, task/people assignments. Marshal's people, time, and resource efficiently. Arranges information in a useful manner and orchestrates multiple activities at once. Problem Solving – analyzes problems, seeks input from others and considers a variety of solutions. Chooses most efficient and effective solutions with attention to the impact that solution has on other projects and tasks. Technical Skills and Learning – lets go of outdated processes and procedures, seeks out resources to enhance technical skills, and readily learns new industry processes, systems and products. Employees are expected to possess or have high potential for development of these three fundamental competencies.
Articulate, professional and able to communicate in a clear, positive manner with clients and staff. Must be able to read, write and speak fluent English, fluent in host country language as appropriate. Basic knowledge of concepts, practices and procedures with project design. Strong oral and written communication skills. Demonstrated proficiency with Microsoft Office suite software. Ability to problem solve and recommend corrective action as needed. Strong organizational and attention to detail needed to adhere to project deadlines. Effective communications in information shared by ensuring attention is paid to the specific components (i.e., formatting) of the communication, successful delivery and accountability for specific components (i.e., keeping timelines updated).
Associate Degree or its International Equivalent in Civil Society, Communication and Social Marketing, Economic Development, Education, the Environment, Gender, Health, Nutrition, Research, Technology and Youth or a Related Field.
Typically requires 0 - 2 years of relevant administrative experience supporting projects and/or a technical practice area. Prior experience in a non‑governmental organization (NGO) preferred. Prior experience using Microsoft Office Suite preferred.
Typical office environment. Ability to spend long hours looking at computer screen and doing repetitive work on a keyboard. Ability to sit and stand for extended periods of time. Ability to lift/move up to 5 lbs.
Personal Computer/Laptop, Sales Force, FormAssembly, Microsoft applications (i.e., Office 365, SharePoint, Skype/Zoom/Teams), cell phone/mobile technology, and standard office equipment.
Less than 5%
9/10/2021
USD 48,000 - 55,000 annually
FHI 360 is an equal opportunity employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.
FHI 360 is an equal opportunity employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.
FHI 360 is an equal opportunity employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.
Our values and commitments to safeguarding: FHI 360 is committed to preventing any type of abuse, exploitation and harassment in our work environments and programs, including sexual abuse, exploitation and harassment. FHI 360 takes steps to safeguard the welfare of everyone who engages with our organization and programs and requires that all personnel, including staff members and volunteers, share this commitment and sign our code of conduct.
All offers of employment will be subject to appropriate screening checks, including reference, criminal record and terrorism finance checks. FHI 360 also participates in the Inter‑Agency Misconduct Disclosure Scheme (MDS), facilitated by the Steering Committee for Humanitarian Response. In line with the MDS, we will request information from job applicants’ previous employers about any substantiated findings of sexual abuse, exploitation and/or harassment during the applicant’s tenure with previous employers. By applying, job applicants confirm their understanding of these recruitment procedures and consent to these screening checks. FHI 360 will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.
FHI 360 will never ask you for your career site username or password, and we will never request money, goods or services during the application, recruitment or employment process.
FHI 360 fosters the strength and health of its workforce through a competitive benefits package, professional development and policies and programs that support a healthy work/life balance.
Join our global workforce to make a positive difference for others — and yourself.
FHI 360 is a global organization that mobilizes research, resources and relationships so people everywhere have access to the opportunities they need to lead full and healthy lives.