Tolling PMO Quality Lead

Creative Solutions Services, LLC

Plano (TX)

On-site

USD 90,000 - 120,000

Full time

14 days+

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Job summary

Creative Solutions Services, LLC is seeking a PMO Quality Lead (Tolling) to drive quality initiatives across tolling programs in Texas. You will develop processes, lead audits, monitor metrics, and report to leadership.

The role requires a Bachelor's in engineering or quality, 5+ years QA/QC, and strong regulatory knowledge; tolling or infrastructure experience is a plus; you will collaborate with cross-functional teams to ensure products and services meet standards.

Qualifications

Bachelor's degree in Engineering, Quality Assurance, or a related field.
5+ years of Quality Assurance/Quality Control experience.
Experience in manufacturing, technology, or program-based environments.
Tolling, transportation, or infrastructure experience is a plus.
Strong knowledge of quality tools, statistical analysis, and regulatory standards.
Excellent analytical, communication, and stakeholder management skills.
Proficient in Microsoft Office and quality management tools.

Responsibilities

Develop and implement quality processes, standards, and procedures.
Conduct audits and ensure compliance with quality requirements.
Monitor quality metrics, identify risks, and drive corrective/preventive actions.
Collaborate with cross-functional teams to resolve quality issues.
Handle customer quality concerns and present quality reports to leadership.
Lead continuous improvement initiatives across tolling programs.