PMO Quality Lead

Creative Solutions Services, LLC; Plano (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

Creative Solutions Services, LLC is seeking a PMO Quality Lead (Tolling) to drive quality initiatives across tolling programs in Texas. You will develop processes, lead audits, monitor metrics, and report to leadership.

The role requires a Bachelor's in engineering or quality, 5+ years QA/QC, and strong regulatory knowledge; tolling or infrastructure experience is a plus; you will collaborate with cross-functional teams to ensure products and services meet standards.

Qualifications

• Bachelor's degree in Engineering, Quality Assurance, or a related field.
• 5+ years of Quality Assurance/Quality Control experience.
• Experience in manufacturing, technology, or program-based environments.
• Tolling, transportation, or infrastructure experience is a plus.
• Strong knowledge of quality tools, statistical analysis, and regulatory standards.
• Excellent analytical, communication, and stakeholder management skills.
• Proficient in Microsoft Office and quality management tools.

Responsibilities

• Develop and implement quality processes, standards, and procedures.
• Conduct audits and ensure compliance with quality requirements.
• Monitor quality metrics, identify risks, and drive corrective/preventive actions.
• Collaborate with cross-functional teams to resolve quality issues.
• Handle customer quality concerns and present quality reports to leadership.
• Lead continuous improvement initiatives across tolling programs.

Skills

Quality tools

Statistical analysis

Regulatory standards

Stakeholder management

Analytical skills

MS Office

Education

Bachelor's degree in Engineering, Quality Assurance, or a related field

Tools

Quality management tools

Microsoft Office

Job description

Title: PMO Quality Lead (Tolling)

Location: Texas

Job Description:

We are seeking a PMO Quality Lead to drive quality initiatives across tolling programs, ensuring products and services meet established standards for quality, reliability, and performance.

Responsibilities:

• Develop and implement quality processes, standards, and procedures.


• Conduct audits and ensure compliance with quality requirements.


• Monitor quality metrics, identify risks, and drive corrective/preventive actions.


• Collaborate with cross-functional teams to resolve quality issues.


• Handle customer quality concerns and present quality reports to leadership.


• Lead continuous improvement initiatives across tolling programs.

Qualifications:

• Bachelor's degree in Engineering, Quality Assurance, or a related field.


• 5+ years of Quality Assurance/Quality Control experience.


• Experience in manufacturing, technology, or program-based environments.


• Tolling, transportation, or infrastructure experience is a plus.


• Strong knowledge of quality tools, statistical analysis, and regulatory standards.


• Excellent analytical, communication, and stakeholder management skills.


• Proficient in Microsoft Office and quality management tools.