Toll Technology Senior Consultant

HNTB Corporation; Houston (TX); In loco; USD 120.000 - 180.000; Tempo pieno

Descrizione del lavoro

HNTB Corporation seeks a Toll Technology Senior Consultant to advise toll agencies on back-office systems, software development, and technology procurement. You will work with clients, software developers, and project teams to translate business needs into actionable requirements and plans.

Locations: Houston, TX. Requires a Bachelor’s degree with 12+ years of relevant experience. Strong leadership, communication, and project management skills are essential for enterprise-scale toll projects.

Competenze

• Bachelor's degree and 12+ years of relevant experience (or 16 years if no degree).
• Experience with toll back-office systems and related business processes.
• Ability to translate business needs into functional and technical requirements.
• Strong writing, analytic, and presentation skills.

Mansioni

• Lead or support feasibility studies, concepts of operations, and procurement documents.
• Deliver technical work products and presentations for toll technology projects.
• Provide client communication and advisory services across project life cycles.
• Coordinate with cross-functional teams and subject matter experts.
• Oversee or support system implementation and testing activities.
• Ensures quality control for areas of demonstrated expertise.

Conoscenze

Toll technology

Client advisory

Project leadership

Technical writing

Cross-functional collaboration

Formazione

Bachelor's degree in Engineering/IT/Planning/Business

16 years relevant experience in lieu of education

Descrizione del lavoro

What We\'re Looking For This opportunity entails providing toll technology and policy planning, implementation, and operations oversight as an advisor to toll agency clients, with a particular focus on toll back-office systems, software development and implementation, and technology procurement. Provides consultation throughout all phases of the toll revenue collection system and operations lifecycle, from assessing current-state business and technology needs and planning for the future through procurement, implementation, testing, operational readiness, and ongoing operations. The Toll Technology Senior Consultant works closely with clients, software developers, system integrators, operations teams, and other stakeholders to translate business and operational needs into technical and functional requirements, concepts of operations, procurement documents, system designs, testing strategies, and implementation plans. Provides assistance and manages the process from development of concepts of operations and requirements through procurement of systems and services and subsequent system development, implementation, and operations. Provides advanced leadership and consultation to toll technology projects as a subject matter expert and trusted client advisor. Leads major technical tasks and workstreams, manages multidisciplinary subject matter experts, supports evaluation of vendor solutions, and provides technical guidance on complex technology and operational decisions. May serve as project manager and provides direction to staff supporting tasks or projects.

What You\'ll Do:

• Leads or supports planning activities such as the development of feasibility studies, assessments, concept of operations documents, procurement documents such as requests or proposals, implementation planning documents, and business/data analysis to support ongoing toll systems and operations.
• Leads or supports technical delivery of tasks and projects, including development of technical deliverables and presentations.
• Provides project reporting and level of effort estimates commensurate with the level of involvement.
• Supports marketing activities generally as a supporting role for preparation of pursuit materials.
• Has direct client communication on a regular basis in task management or advisory role based on areas of expertise recognized internally.
• Provides quality control for areas of demonstrated expertise.
• Collaborates with cross-functional leads, project managers, stakeholders, and subject matter experts.
• Leads or supports toll technology projects and support other senior consultants at multiple points in life cycle of toll technology consulting.
• May lead or support toll system implementation including support for oversight of design, testing, installation, and operations.
• Leads medium to large tasks with majority of time in medium to large project technical lead roles and management of technical SMEs.
• Performs other duties as assigned.

What You\'ll Need:

Bachelor\'s degree in Engineering, IT, Accounting/Finance, Planning, Business or related field and 12 years relevant experience, or In lieu of education, 16 years relevant experience

What We Prefer:

• 12+ years of toll technology, toll operations, systems integration, software development/implementation, or related consulting experience.
• Demonstrated experience with toll back-office systems and associated business processes, including areas such as account management, transaction processing, interoperability, customer service, image and violation processing, financial reconciliation, and reporting.
• Experience supporting or leading the procurement of complex technology systems and services, including development of functional and technical requirements, procurement documents, evaluation criteria, proposal evaluations, and vendor selection.
• Experience throughout the software development and implementation lifecycle, including requirements development, design reviews, development oversight, system and integration testing, user acceptance testing, implementation, and transition to operations.
• Experience serving in a client-facing technical advisory, owner\'s representative, or implementation oversight role for large or complex technology programs.
• Demonstrated ability to translate operational and business needs into clear functional, technical, interface, data, and performance requirements.
• Experience coordinating across clients, software developers, system integrators, operations teams, and multidisciplinary subject matter experts.
• Strong technical writing, analytical, communication, and presentation skills.
• Experience leading technical workstreams and managing technical subject matter experts.
• Demonstrated experience leading or advising the procurement, development, implementation, or modernization of a large-scale tolling back-office system is strongly preferred.

Locations: Houston, TX (Fannin)

At HNTB, we are harnessing the power of collaboration and innovation to establish a new vision for the future of mobility across our country. You don\'t have to look far to see our impact. For more than a century, HNTB\'s spark has connected people and places, expanded opportunity, and left a lasting impact on our communities. Our culture of integrity and inclusion, combined with groundbreaking solutions, has affirmed our reputation and positioned our firm as the industry leader in delivering extraordinary value. When you join HNTB, you are joining an employee-owned firm founded on the values of integrity, collaboration, personal accountability, respect for others, and the development of all employees. We are committed to the continual improvement of an inclusive workplace. We encourage our employees to bring their whole and authentic selves to work, provide them a meaningful welcoming environment where they are valued, celebrated and respected. Diversity of thought and unique perspectives drives innovation, engagement and retention, which makes HNTB better and brings value to our clients and our communities.

Equal Opportunity Employer HNTB is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other status protected by law. We will provide reasonable accommodations for qualified individuals with a disability where appropriate.

In compliance with the Immigration Reform and Control Act of 1986, we will only employ qualified individuals legally authorized to work in the United States (if the position is or will be one which is subject to U.S. law). Verification of employment eligibility will be required. HNTB participates in E-Verify Know your rights: Right to Work