Toll Program Manager

HNTB Corporation; Kansas City (MO); On-site; USD 230,000 - 370,000; Full time

Job summary

HNTB Corporation is seeking a Program Manager to oversee end-to-end PMC services for a multi-location program valued at up to $1B. The role spans strategy, procurement, risk management, and performance measurement, coordinating across operations, technology, contracts, data, and policy to deliver superior outcomes.

The ideal candidate has a Civil Engineering-related degree and 15+ years experience, with a track record in toll programs and large-scale delivery.

Qualifications

• Bachelor's degree in Civil Engineering, Construction Management or related discipline.
• 15 years relevant experience.

Responsibilities

• Acts as the client’s agent delivering PMC services across planning, financing, procurement, risk management, project controls, quality, construction, closeout and operations/maintenance.
• Routinely resolves significant financial-impact issues and assesses risk on behalf of the client.
• Identifies opportunities to expand HNTB’s presence and revenue within the PMC market.
• Builds reputation in the industry and maintains relationships with clients and industry organizations.

Skills

Stakeholder management

Risk management

Project controls

Construction management

Procurement

Education

Bachelor's degree in Civil Engineering

Job description

What We're Looking For At HNTB, you can create a career that is meaningful to you while building communities that matter to all of us. For more than a century, we have been delivering solutions for some of the largest, most complex infrastructure projects across the country. With our historic growth, it is an exciting time to join our team of employee-owners. This opportunity entails being responsible for the effective and profitable management and delivery of end-to-end PMC services on a program with a program value of <$1B. This Program Manager supports the ongoing evolution and operational improvements in toll programs. The position works across operations, technology, contracts, data, and policy to identify opportunities to improve how the program operates, measures performance, manages resources, and delivers outcomes. Beyond day-to-day operations, the role takes a program-wide view of operational performance to translate emerging needs, performance information, and new capabilities into practical improvements. The position leads and coordinates strategic initiatives that improve efficiency, accountability, reliability, customer experience, and long-term operational sustainability.

What You’ll Do

• Acts as the client’s agent in delivering PMC services in the areas of strategic planning, alternative delivery, innovative financing, procurement/contract management, risk management, project controls, quality management, construction management, project closeout and acceptance, and operations/maintenance.
• Routinely resolves difficult issues of significant financial impact, assessing and managing risk on behalf of the client.
• Identifies and effectively pursues opportunities to advance HNTB’s presence and revenue opportunity, both with current client(s) and more broadly within the PMC market.
• Actively works to build a reputation in the industry and within Program Management, maintaining positive relationships with clients and representing HNTB with local, state and national industry organizations.
• Interacts with senior government or public officials and/or clients on significant program matters often requiring coordination between organizations.
• Responsible for defining staffing needs for the delivery of services, providing direction and oversight to Project Managers, other staff, client staff and subcontractors.
• Has an awareness and understanding of the political environment and sensitivities in which a program is being delivered.
• Able to lead HNTB team in understanding client perspectives and vision of success while keeping staff connected to firm culture and organization.
• Develops a deep understanding of full range of HNTB services and firm-wide resources.
• Participates in the development of client service action plans and client project reviews.
• Carries out other duties as assigned.

What You’ll Need

• Bachelor's degree in Civil Engineering, Construction Management or related discipline
• 15 years relevant experience

What We Prefer

• 10 years of experience in tolling, technology, or a related field
• 5 years managing or leading a team in successful delivery and operations of toll projects
• MS in Technology Management, IT, Business or related field

Locations

Locations: Bellevue, WA (Seattle), Denver, CO, Kansas City, MO, Oakland, CA . .

Salary

The approximate pay range for the California San Francisco Bay Area is $259,607.99 - $414,698.47. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Actual compensation will be dependent on factors, including but not limited to, the individual’s qualifications, experience, knowledge, skills, and abilities as well as physical work location within the state.

The approximate pay range for Washington is $249,223.67 - $398,110.53. Please note that the pay range provided is a good faith estimate for the position based on all selected locations within the state at the time of posting. Actual compensation will be dependent on factors, including but not limited to, the individual’s qualifications, experience, knowledge, skills, and abilities as well as physical work location within the state.

The approximate pay range for Colorado is $228,455.03 - $364,934.66. Please note that the pay range provided is a good faith estimate for the position based on all selected locations within the state at the time of posting. Actual compensation will be dependent on factors, including but not limited to, the individual’s qualifications, experience, knowledge, skills, and abilities as well as physical work location within the state.

Application Closing

The anticipated last day to apply is 12/27/2026. Please note that the job may be unposted prior to this date if the job is filled or no longer a need.

Additional Information

Equal Opportunity Employer/Disability/Veteran Visa sponsorship is not available for this position.

Notice to Third-Party Agencies

NOTICE TO THIRD-PARTY AGENCIES: HNTB does not accept unsolicited resumes from recruiters or agencies. Any staffing/employment agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of HNTB. HNTB will have the right to hire that applicant at its discretion and without any fee owed to the submitting staffing/employment agency, person or entity. Staffing/employment agencies who have fee agreements with HNTB must submit applicants to the designated HNTB recruiter to be eligible for placement fees.

Equal Opportunity Employer

HNTB is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other status protected by law. We will provide reasonable accommodations for qualified individuals with a disability where appropriate.

Work Authorization

In compliance with the Immigration Reform and Control Act of 1986, we will only employ qualified individuals legally authorized to work in the United States (if the position is or will be one which is subject to U.S. law). Verification of employment eligibility will be required. HNTB participates in E-Verify Know your rights: Right to Work

Company Culture

When you join HNTB, you are joining an employee-owned firm founded on the values of integrity, collaboration, personal accountability, respect for others, and the development of all employees. We are committed to the continual improvement of an inclusive workplace. We encourage our employees to bring their whole and authentic selves to work, provide them a meaningful welcoming environment where they are valued, celebrated and respected. Diversity of thought and unique perspectives drives innovation, engagement and retention, which makes HNTB better and brings value to our clients and our communities.