Toll Group Online Jobs (Remote) : USA

Toll; Tallahassee (FL); Remote; USD 23,000 - 32,000; Full time

Job summary

Toll Group is hiring a Customer Service Officer in Tallahassee for hands-on client support and logistics coordination. You will manage customer inquiries, process orders, and liaise with warehouse teams to ensure timely service delivery.

The role requires a Bachelor's degree and comfort with dynamic, high-volume environments. Join a global logistics leader with a long-standing history of delivering value and reliability.

Qualifications

• Bachelor's degree required.
• Experience in a fast-paced environment.
• Strong organizational and multitasking abilities.
• Excellent written and verbal communication.
• Proficient in Microsoft Word, Excel, and PowerPoint.

Responsibilities

• Process sellside transactions to ensure revenue is received from clients.
• Process buyside transactions to ensure services are paid for and billed timely.
• Handle inbound customer inquiries and provide support.
• Process orders using PWMS and RAMCO systems.
• Coordinate with warehouse and shipping teams as required.
• Communicate order status and provide updates to clients.
• Maintain a positive, empathetic, and professional attitude towards customers and staff at all times.
• Ensure customer satisfaction and provide professional service.

Skills

Decision making

Fast-paced experience

Organization

Time management

Communication

MS Office

Education

Bachelor's degree

Tools

PWMS

RAMCO

Job description

Job Responsibilities: Customer Service Officer

Salary: $20/Hour

Company: Toll Group

Location: Tallahassee, USA

Educational Requirements: Bachelor's Degree

Employer Description:

At Toll, we do extra than simply logistics - we flow the agencies that move the arena. Our 16,000 crew members can help resolve any logistics, transport or supply chain challenge – huge or small. We were assisting our customers for extra than a hundred thirty years. Today, we assist greater than 20,000 customers global with 500 web sites in 25 countries, and a forwarding community spanning one hundred fifty international locations. We are proudly a part of Japan post — www.Tollgroup.Com Worldwide Logistics gives sophisticated deliver chain answers, from stop-to-stop or part answers, warehousing and distribution to dedicated transport solutions, across the globe and to a number of the maximum far off corners of the world. We offer specialised integrated logistics services to clients in a range of industries throughout consisting of mining, chemical, gases, steel and plastics, petroleum, strength and Australian oil and gas industries and agriculture. Our customers perform in some of the most remote places on earth, 24 hours a day, seven days every week and require a logistics accomplice who can fit their desires. We offer incorporated price-based totally logistics solutions that convey extra running performance and financial savings to our clients’ supply chains.

Task Description:

We are searching out an skilled management & customer service Officer for the Laverton web site on behalf of Toll Chemical Logistics and its customers. You'll be accountable for ensuring efficient and powerful provider delivery to the clients and enterprise group through the availability of administrative and customer support functions, as well as enhancing the purchaser enjoy with the aid of overseeing neighborhood purchaser contacts, liaising with clients and websites, whilst figuring out non-stop improvement and innovation inside the commercial enterprise.

Key Duties:

• MANAGEMENT Procedure all sellside transactions to make certain that correct revenue is received from clients through day by day processing of transport sports.
• System all buyside transactions to make certain companies are paid for services rendered accurately and in a well timed manner.
• Different responsibilities as required with the aid of management
• CUSTOMER SUPPORT Answer inbound calls from customers coping with popular enquiries, track and trace and ETA's whilst supplying and retaining great customer support at all times.
• Processing orders the use of PWMS and RAMCO (present day management systems).
• Communicating and coordinating with warehouse and shipping groups as required
• Speaking with clients concerning order reputation and supplying updates as required
• Preserving a effective, empathetic, and professional attitude towards customers and group of workers participants at all times
• Ensure customer satisfaction and offer expert customer service

Qualifications:

• Capacity to make and execute powerful choices
• Experience in a fast-paced environment
• Extraordinarily organised and capable of juggle competing priorities successfully
• Powerful time control and strength of will
• Great written and verbal conversation capabilities
• Intermediate to superior pc software capabilities (microsoft phrase, excel & powerpoint)

Additional information:

Be linked With a ambitious vision and revolutionary force, be part of our sixteen,000 colleagues as we lead enterprise change and rework how customers exceptional meet their global deliver chain needs in a significant and sustainable manner. There are infinite opportunities to study and make a actual impact in shaping our industry’s future. Develop with numerous challenges amongst a pleasant and inclusive worldwide lifestyle. Take delight in constructing relationships that count number, because being related is on the centre of what makes Toll superb – it’s what makes our opportunities infinite.

At Toll, we price a diverse, inclusive and actual administrative center,

you will be simply the proper candidate for this or different roles we've arising.

To discover extra approximately us visit www.Tollgroup.Com/careers

To be considered, you must be entitled to paintings inside the specific united states of america and be organized to adopt pre-employment checks together with a criminal records check and clinical evaluation.