Toll Collection System Technical Inspector

Metropolitan Transportation Authority (MTA); New York (NY); On-site; USD 80,000 - 111,000; Full time

Job summary

The Metropolitan Transportation Authority (MTA) seeks a Toll Collection System Technical Inspector to oversee inspections of its toll systems including Open Road and Central Business District Tolling. Candidates should hold a bachelor's degree and possess technical experience in electronics, with a focus on organizational and communication skills. This regular position, which offers telework flexibility, is integral to the success of MTA's evolving tolling operations in New York.

Qualifications

• Minimum four years of technical experience in electronics repair or related field.
• Experience with networking and computer hardware.
• Must possess a valid driver’s license in New York.

Responsibilities

• Inspect and support the day-to-day operation of Toll Collection Systems.
• Ensure quality of work by contractors and proper functioning of equipment.
• Prepare reports on contractor performance and equipment inspections.

Skills

Organizational skills

Interpersonal skills

Communication skills

Ability to work in inclement weather

Education

Bachelor’s degree in computer science, engineering, or related field

Job description

Toll Collection System Technical Inspector

Job ID: 11599

Business Unit: Bridges and Tunnels

Location: New York, NY, United States

Regular/Temporary: Regular

Department: ITS & Tolling/Tolling Techn

Date Posted: May 12, 2025

Description

JOB INFORMATION

Resume Due Date: May 12, 2025

Functional Job Title: Toll Collection System Technical Inspector

Department/Division: ITS & Tolling/Tolling Technology

Work Location: Randall’s Island

This position is eligible for telework which is currently one day per week. New hires are eligible to apply 30 days after their effective date of hire.

MTA Bridges & Tunnels reserves the right to remove this posting before the application deadline.

COMPENSATION

Earnings Potential: $80,963 - $110,226

Hay Points: 479

Overtime Eligibility: Not eligible for paid overtime in accordance with FLSA

RESPONSIBILITIES

The Toll Collection System (TCS) Technical Inspector is responsible for the day-to-day inspection and support of MTA Bridges & Tunnels’ (B&T) Toll Collection Systems (TCS) such as the Open Road Tolling (ORT) and Central Business District Tolling (CBDT). In addition, the individual occupying this position will be responsible for inspecting the quality of work provided by the TCS contractor in installing and maintaining B&T's TCS equipment and ensuring that they are operating as designed and safe for the motoring public.

This position is critical to the successful evolution of B&T’s Open Road Tolling (ORT) TCS at a pivotal time when current operations are expanding to support the CBDT program.

Some responsibilities for the CBDTP and ORT systems:

Continue to be operated in a safe manner and properly maintained

Clean and free of vandalism

Secure

Detecting vehicles and capturing images

Inventory control

Issue identification, tracking, and resolution

Coordinate closures and emergency response

Work orders are completed in a timely manner

Prepare reports on contractor performance and equipment inspection findings

Track issues through to resolution via email, text, work orders, and voice calls

Open work orders as needed

Support B&T project work in the field for both CBDT installations and ORT equipment upgrades and replacements

Assist in testing of B&T Toll Collection Systems after system and equipment upgrades

QUALIFICATIONS

Bachelor’s degree in computer science, engineering, or a related field

Minimum four (4) years of technical work experience in electronics repair, working with electronics in a technical capacity or related field

Additional years of experience can be substituted in lieu of education

Experience with networking and familiarity with computer hardware and technology.

Must possess a driver’s license valid in the State of New York.

Strong organizational and interpersonal skills.

Ability to work in inclement weather

Excellent written and oral communications skills

Ability to respond to any authority location on a 24/7 basis when required.

This position may also be required to work nights and/or weekend shifts.

PREFERRED

Experience in working on toll collection or other industrial type systems

Operation and features of B&T’s existing toll collection system.

Operation and Features of All Electronic and Open Road Tolling.

OTHER INFORMATION
MTA Bridges and Tunnels is governed by the Civil Service Rules and Regulations administered by the Department of Citywide Administrative Services (DCAS).
Also, pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).

HOW TO APPLY
MTA employees must apply via My MTA Portal. You can submit an online application by logging into My MTA Portal, clicking the My Job Search ribbon, and selecting the “Careers” link.
Logging in through My MTA Portal will link your BSC ID number to your job application to identify you as an internal applicant.

EQUAL EMPLOYMENT OPPORTUNITY
MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities. The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.