Togo Specialist - Red Robin

Kuber Oregon Llc; Oregon; On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

401(k)

Employee discounts

Health insurance

Job summary

Red Robin in Clackamas, Oregon is seeking a motivated Togo Specialist to ensure smooth takeout operations. You will manage orders from placement to pickup, package items securely, and coordinate with kitchen staff for timely fulfillment.

Join a fast-paced team focused on delivering great customer experiences while handling phone and online orders and maintaining an organized to-go station. Flexible evenings and weekends are required to support busy service periods.

Qualifications

• Experience in a restaurant or customer-facing role preferred.
• Strong attention to detail and ability to manage multiple orders.

Responsibilities

• Accurately process and manage all to-go and takeout orders from placement to pickup.
• Package food items carefully to maintain quality and temperature during transport.
• Coordinate with kitchen staff to ensure timely and accurate order fulfillment.
• Greet and assist customers picking up orders with a friendly, professional demeanor.
• Handle phone and online orders, confirm order details and pickup times.
• Maintain a clean, organized to-go station stocked with supplies and packaging materials.
• Process payments and resolve order discrepancies or customer concerns promptly.

Skills

Attention to detail

Customer service

Communication skills

Cash handling

Tools

POS systems

Job description

Benefits:

• 401(k)
• Employee discounts
• Health insurance

About the Role:

Join the team at Red Robin, in Clackamas, OR. We are looking for an enthusiastic and detail-oriented Togo Specialist to join our team! In this role, you'll be the driving force behind a seamless takeout experience, ensuring every order leaves our kitchen perfectly packaged and on time. If you thrive in a fast-paced environment and love delivering great customer experiences, we want to hear from you!

Responsibilities:

• Accurately process and manage all to-go and takeout orders from placement to pickup
• Package food items carefully to maintain quality, presentation, and temperature during transport
• Coordinate with kitchen staff to ensure timely and accurate order fulfillment
• Greet and assist customers picking up orders with a friendly, professional demeanor
• Handle phone and online orders efficiently, confirming order details and estimated pickup times
• Maintain a clean, organized to-go station stocked with necessary supplies and packaging materials
• Process payments and resolve any order discrepancies or customer concerns promptly

Requirements:

• Previous experience in a restaurant, food service, or customer-facing role preferred
• Strong attention to detail and ability to manage multiple orders simultaneously
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and stay organized under pressure
• Basic math skills and comfort handling cash and POS systems
• Flexible availability including evenings, weekends, and holidays
• Positive, team-oriented attitude with a commitment to customer satisfaction

About Us:

Kuber Oregon LLC operates Red Robin locations in the Pacific Northwest, bringing the beloved gourmet burger brand to communities across Oregon. Red Robin has built a loyal following for its craveable menu, bottomless sides, and lively family-friendly atmosphere. Our team members love working here for the flexible schedules, supportive culture, and opportunities to grow within a well-established restaurant brand.