To-Go Specialist - Flexible Hours & Growth Opportunities

Firebirds Wood Fired Grill; Wake Forest (NC); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Flexible scheduling

Competitive hourly wage

New store openings and growth

Extensive training & development

Health benefits & paid time off

Staff meals & incentives

Job summary

Firebirds Wood Fired Grill in Wake Forest is hiring a To-Go Specialist to deliver warm, attentive hospitality for every guest interaction. You’ll greet guests, prepare and review orders, process payments, and ensure accuracy while maintaining a clean, well-stocked To-Go area.

No previous restaurant experience required—extensive training and development are provided. Walk-in interviews start 9am–6pm Monday–Saturday at The Loading Dock, 525 White St, Wake Forest, NC 27587.

Qualifications

• Excellent written and oral communication skills
• Ability to perform simple mathematical calculations
• Ability to stand for 8 hours or more per day
• Ability to bend, kneel, and lift up to 25 pounds
• Guest-oriented mindset
• Maintain positive working relationships with all team members
• Attention to cleanliness and safety procedures
• Must have reliable transportation
• 18+ age requirements for FOH positions

Responsibilities

• Deliver warm, attentive hospitality with every guest interaction.
• Greet guests promptly and provide a seamless pickup experience.
• Listen carefully and communicate clearly to ensure order accuracy.
• Prepare, review, and confirm orders to ensure they meet guest expectations before pickup.
• Accurately enter orders and process payments using the POS system.
• Maintain a clean, organized, and fully stocked To-Go area.
• Communicate with guests by phone in a professional, friendly manner.
• Resolve order concerns quickly and involve leadership when needed.
• Ensure every guest leaves feeling appreciated and well taken care of.
• Work collaboratively with the Front of House team to support smooth service.

Skills

Communication

Math skills

Stamina

Lifting 25 lbs

Guest-oriented

Teamwork

Cleanliness & safety

Reliable transportation

18+ FOH

Job description

Firebirds Wood Fired Grill in Wake Forest is hiring a To-Go Specialist to deliver warm, attentive hospitality for every guest interaction. You’ll greet guests, prepare and review orders, process payments, and ensure accuracy while maintaining a clean, well-stocked To-Go area.

No previous restaurant experience required—extensive training and development are provided. Walk-in interviews start 9am–6pm Monday–Saturday at The Loading Dock, 525 White St, Wake Forest, NC 27587.