To-Go Specialist

Teays Valley; Hurricane (WV); On-site; USD 17,000 - 22,000; Part time

Job summary

Teays Valley is seeking a friendly carryout/guest services teammate in Hurricane, WV. You will greet guests, take orders, and process payments using the Toast POS system, delivering accurate and timely service.

Responsibilities include resolving guest inquiries, maintaining clean carryout areas, and coordinating with the kitchen to ensure orders are prepared and served promptly. Strong communication helps ensure guest satisfaction.

Qualifications

• Familiarity with Toast POS is a plus.
• Strong communication and guest-relations skills.
• Experience in customer service environments preferred.

Responsibilities

• Greet and assist guests in person and by phone with friendly, professional service.
• Take orders accurately and process them using the Toast POS system.
• Serve food and beverages promptly and maintain area cleanliness.
• Handle inquiries and resolve guest concerns to ensure satisfaction.
• Collaborate with kitchen staff to ensure timely delivery of orders.

Skills

Strong communication skills

Phone etiquette

Guest relations

Tools

Toast POS system

Job description

Duties

• - Greet and welcome guests in person and via phone in a friendly and professional manner
• - Take customer orders accurately and efficiently
• - Serve food and beverages promptly
• - Handle guest inquiries and resolve any issues or complaints
• - Operate the Toast POS system for order processing
• - Maintain cleanliness and organization of carryout areas
• - Collaborate with kitchen staff to ensure timely delivery of orders
• - Uphold high standards of customer service and satisfaction

Experience

• - Familiarity with Toast POS system is a plus
• - Strong communication skills to interact effectively with guests and team members
• - Knowledge of food service industry practices
• - Experience in restaurant or similar setting is beneficial
• - Ability to handle guest relations professionally
• - Proficiency in phone etiquette for taking guest orders or handling inquiries

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