To-Go Specialist

Ramen Tatsu-ya; Austin, Northern (TX, KY); Hybrid; USD 17,000 - 21,000; Part time

Benefits offered by this job

Flexible Scheduling

Paid On-the-Job Training

Advancement Opportunities

Free Meals During Shifts

Employee Referral Rewards

Discounts at all locations

Family Meal

Job summary

Join the Ramen Tatsu-Ya Comal team as a To-Go Specialist, where you will play a vital role in ensuring exceptional ramen delivery for pickup and third-party orders. Your responsibilities include greeting guests, verifying order details, and performing quality checks on all to-go items, ensuring they are correctly packed and meet Tatsu-Ya standards.

To succeed in this role, you should be at least 18 years old and hold a valid Food Handlers certification.

Qualifications

• Must be 18+ years old.
• Valid Food Handlers certification required.
• Ability to lift 25–50 lbs and stand for prolonged periods.
• Efficient in a fast-paced restaurant environment.

Responsibilities

• Greet guests and verify order details.
• Ensure all to-go items are packed correctly.
• Perform quality checks on every order.
• Coordinate with BOH and FOH teams.
• Maintain an organized to-go staging area.
• Restock to-go supplies as needed.
• Assist with opening and closing duties.
• Follow food safety and sanitation protocols.

Skills

Fast-paced environment

Customer service

Food safety adherence

Quality check

Tools

Food Handlers certification

Job description

Description

Join the team at Ramen Tatsu-Ya Comal!

Perks Include:

• Flexible Scheduling
• Paid On-the-Job Training
• Advancement Opportunities (promotions from within)
• Free Meals During Shifts
• Employee Referral Rewards (50% on first paycheck, 50% on second paycheck)
• Discounts offered at all Tatsu-Ya locations
• Family Meal

Benefits:

• Sick Time Off for full-time employees (5 days)
• Medical, Dental, and Vision Insurance (based on hours worked)

What is the job?

As a To-Go Specialist, you play a critical role in delivering an exceptional ramen experience for all pickup and third-party orders. You are the final quality check point between the kitchen and the guest, ensuring every order is accurate, organized, and packed to Tatsu-Ya standards.

What You’ll Do:

• Greet pickup guests promptly, verify order details, and provide a friendly, efficient handoff
• Ensure all to-go items—including ramen, sides, bombs, garnishes, utensils, and drinks—are packed correctly and completely
• Perform final quality checks on every order, including broth levels, packaging integrity, labeling, and presentation
• Coordinate closely with BOH and FOH teams to manage ticket flow, rush orders, and accurate wait times
• Maintain an organized and clearly labeled to-go staging area and pickup shelf
• Monitor and restock to-go supplies such as bowls, bags, stickers, utensils, ramekins, and labels
• Assist with opening and closing duties, including tablet setup, station organization, and cleaning
• Maintain cleanliness and follow all food safety, sanitation, and allergen protocols
• Work with urgency and purpose to support high-volume service while maintaining accuracy and hospitality

Requirements:

• Must be 18+ years old
• Valid Food Handlers certification (TABC only if required by location)
• Ability to work in a fast-paced environment and lift 25–50 lbs
• Ability to stand for prolonged periods and move efficiently throughout the restaurant