To-Go Shopper & Pickup Specialist

Food Lion; Charlotte (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Food Lion is seeking a customer-focused associate in Charlotte, NC to deliver fast, friendly service and support To-Go order pickups. You will engage customers, scan and bag products, verify IDs for age-restricted items, and help maintain clean, organized shelves.

Training and a dress-code compliant uniform are provided to ensure quality service. The role emphasizes teamwork, strong communication, and multi-tasking in a busy grocery environment, with opportunities to grow within Food Lion stores

Qualifications

• High school diploma or equivalent preferred.
• Good interpersonal, communication and customer service skills.
• Desire to work in a team environment.
• Willingness to learn multiple tasks and technical requirements.

Responsibilities

• Provide fast, easy, friendly service to customers and maximize sales through excellent customer service.
• Assist customers with To-Go orders and pickup services.
• Scan, bag, and label purchases accurately while following store policies.
• Verify customer IDs for alcohol sales.
• Maintain a neat appearance and adhere to the dress code and uniform policy.
• Assist with stocking, back-room tasks and store cleanliness as needed.

Skills

Customer service

Interpersonal skills

Teamwork

Communication skills

Education

High school diploma or equivalent

Tools

POS system

Computer literacy

Job description

Food Lion is seeking a customer-focused associate in Charlotte, NC to deliver fast, friendly service and support To-Go order pickups. You will engage customers, scan and bag products, verify IDs for age-restricted items, and help maintain clean, organized shelves.

Training and a dress-code compliant uniform are provided to ensure quality service. The role emphasizes teamwork, strong communication, and multi-tasking in a busy grocery environment, with opportunities to grow within Food Lion stores