To-Go Order Fulfillment & Customer Service Associate

Food Lion; Charlotte (NC); On-site; USD 16,531 - 22,041; Part time

Job summary

Food Lion in Charlotte, NC is hiring a Store Associate to provide fast, friendly service and support the To-Go lead in meeting service standards. You will assist customers, scan, bag, and help with order pickups while upholding Food Lion policies.

The role requires good interpersonal and communication skills, ability to work in a team, and willingness to learn multiple tasks. This position emphasizes safety, accuracy, and courtesy in a busy retail environment.

Qualifications

• Strong customer service orientation and ability to greet and assist customers
• Excellent communication and interpersonal skills for teamwork
• Ability to learn multiple tasks and use store systems
• Respect for store policies and safety procedures

Responsibilities

• Greet customers and provide prompt, friendly service
• Assist customers with orders and pickups
• Operate checkout or scanning as assigned with accuracy
• Maintain clean, organized work area and assist team members
• Follow Food Lion policies and safety guidelines and observe dress code

Skills

Interpersonal skills

Communication skills

Customer service

Teamwork

Willingness to learn

Education

High school diploma or equivalent

Job description

Food Lion in Charlotte, NC is hiring a Store Associate to provide fast, friendly service and support the To-Go lead in meeting service standards. You will assist customers, scan, bag, and help with order pickups while upholding Food Lion policies.

The role requires good interpersonal and communication skills, ability to work in a team, and willingness to learn multiple tasks. This position emphasizes safety, accuracy, and courtesy in a busy retail environment.