To Go Service Lead - Online Orders & Pickups

Hannaford; Lewiston (ME); On-site; USD 21,000 - 29,000; Full time

Job summary

Hannaford in Lewiston, ME is hiring for Hannaford to Go associates. You will observe store policies, maintain cleanliness, assist in packing and stocking, manage customer transactions, and support safety standards while providing friendly service.

The role requires strong communication, the ability to lead and coach others, and flexibility to work various tasks including online order pickup. The company emphasizes local sourcing and equal opportunity employment.

Qualifications

• Effective communication and customer service skills.
• Must meet minimum age requirements to perform specific job functions (18 years of age).
• Demonstrated ability to learn multiple tasks and technical requirements of the job.
• Demonstrated ability to lead and coach others with strong leadership skills.

Responsibilities

• Observe and follow all company policies and established procedures.
• Maintain a neat, well-groomed personal appearance and follow policy.
• Assign fixed activities to Hannaford to Go associates during idle periods.
• Treat all associates with fairness, dignity, and respect.
• Assist in special projects and perform other functions as assigned by supervision.
• Ensure return-to-stock items are handled promptly, especially perishable items.
• Support and comply with all safety standards and report needed repairs.
• Bag or package merchandise for customer pickup per policy.
• Control excessive use of store supplies and maintain hygiene standards.
• Assist in cleanup of spills and hazards to prevent accidents.
• Be knowledgeable about produce varieties and pricing discrepancies on POS.

Skills

Customer service

Communication

Leadership

Age 18+

Job description

Hannaford in Lewiston, ME is hiring for Hannaford to Go associates. You will observe store policies, maintain cleanliness, assist in packing and stocking, manage customer transactions, and support safety standards while providing friendly service.

The role requires strong communication, the ability to lead and coach others, and flexibility to work various tasks including online order pickup. The company emphasizes local sourcing and equal opportunity employment.