To-Go Fulfillment Lead - Grocery Pickup

MaineGuide; Lewiston (ME); On-site; USD 22,000 - 30,000; Full time

Job summary

Hannaford Supermarkets in Lewiston, ME seeks a Retail Operations associate to support Hannaford to Go services and in-store operations. The role focuses on policy compliance, accuracy in transactions, and delivering high-quality customer service.

You will supervise HTG associates during idle periods, assist with special projects, and maintain safety and efficiency across the store. The position requires 18+ years old and willingness to learn multiple tasks.

Qualifications

• Effective communication and customer service skills.
• Must meet minimum age requirements to perform specific job functions (18 years of age).
• Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
• Demonstrated ability to perform the technical requirements for Hannaford to Go Service; ability to lead and coach others.

Responsibilities

• Observe and follow all company policies and established procedures.
• Maintain a neat, well-groomed personal appearance per company policy.
• Assign fixed activities to Hannaford to Go associates during idle periods.
• Treat all associates with fairness, dignity, and respect.
• Assist in special projects and perform other functions as assigned by supervision.
• Ensure return-to-stock items are handled promptly, with focus on perishables.
• Support and comply with all company safety standards and report needed repairs.
• Bag or package merchandise according to policy and store for pickup.
• Control excessive use of store supplies and protect company assets.
• Assist in prompt cleanup of spills and maintain safety.
• Be knowledgeable in produce and recognize varieties.
• Record price discrepancies and request price checks as needed.
• Observe security and report abnormal behavior.
• Process sales transactions including cash, checks, electronic payments, coupons, and gift cards.
• Secure registers and mobile POS equipment.
• Maintain housekeeping and sanitation per policy.
• Perform all other duties as assigned.

Skills

Communication skills

Customer service

Age requirement

Leadership skills

Job description

Hannaford Supermarkets in Lewiston, ME seeks a Retail Operations associate to support Hannaford to Go services and in-store operations. The role focuses on policy compliance, accuracy in transactions, and delivering high-quality customer service.

You will supervise HTG associates during idle periods, assist with special projects, and maintain safety and efficiency across the store. The position requires 18+ years old and willingness to learn multiple tasks.