To-Go Service Lead

Hannaford; City of Troy (NY); On-site; USD 23,000 - 32,000; Full time

Job summary

Hannaford Supermarkets in Troy, NY is seeking a Retail Operations associate to support Hannaford to Go services and in-store duties. You will handle transactions, prep orders, and ensure product safety while upholding store policies.

Ideal candidates have strong customer service, attention to detail, and the ability to work in a fast-paced retail environment. This role emphasizes teamwork, safety compliance, and reliable execution of daily tasks.

Qualifications

• Effective communication and customer service skills.
• Must meet minimum age requirements to perform specific job functions (18 years of age).
• Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
• Demonstrated ability to perform the technical requirements for Hannaford to Go Service, Ability to lead and coach others. Demonstrates strong Leadership Skills

Responsibilities

• Observe and follow all company policies and established procedures.
• Maintain a neat, well-groomed personal appearance at all times and follow company personal appearance policy.
• Assign fixed activities to Hannaford to Go associates during idle periods.
• Treat all associates with fairness, dignity, and respect.
• Assist in special projects and perform other functions as assigned by supervision.
• Ensure that return-to-stock items are handled promptly with priority for perishable items.
• Support and comply with all company safety standards and report needed repairs.
• Bag or package merchandise according to policies and store for customer pickup.
• Record price discrepancies and request price checks promptly.

Skills

Customer service

Team leadership

Cash handling

Retail operations

Job description

Hannaford Supermarkets in Troy, NY is seeking a Retail Operations associate to support Hannaford to Go services and in-store duties. You will handle transactions, prep orders, and ensure product safety while upholding store policies.

Ideal candidates have strong customer service, attention to detail, and the ability to work in a fast-paced retail environment. This role emphasizes teamwork, safety compliance, and reliable execution of daily tasks.