To-Go Service Lead - Online Orders & Pickup

Hannaford; Rochester (NH); On-site; USD 22,000 - 30,000; Full time

Job summary

Hannaford Supermarkets in Rochester, NH is hiring for Hannaford to Go associates. The role focuses on customer service, food handling, and transaction processing at the store.

You will follow policies, maintain neat appearance, support safety standards, and assist in special projects as needed. Responsibilities include preparing orders, handling various payment methods, restocking, and ensuring perishable items are managed properly.

Qualifications

• Effective communication and customer service skills.
• Must meet minimum age requirements (18 years of age).
• Demonstrated ability to learn multiple tasks and technical requirements of Hannaford to Go.
• Ability to lead and coach others; demonstrates strong leadership skills.

Responsibilities

• Observe and follow all company policies and procedures.
• Maintain neat, well-groomed appearance.
• Assign fixed activities to Hannaford to Go associates during idle periods.
• Treat all associates with fairness, dignity, and respect.
• Assist in special projects and perform other duties as assigned by supervision.
• Ensure return-to-stock items are handled promptly, with focus on perishable items.
• Support and comply with all safety standards and report needed repairs.
• Bag or package merchandise for customer pickup per policies.
• Control excessive use of store supplies.
• Assist in spill cleanup to prevent hazards.
• Recognize produce varieties and merchandise types.
• Record price discrepancies and request price checks as needed.
• Observe security and report abnormal behavior.
• Process various sales transactions per policy and regulations.
• Secure registers and store assets when unattended.
• Maintain general housekeeping and sanitation standards.
• Perform other duties as assigned.

Skills

Effective communication

Customer service

18 years of age

Leadership skills

Job description

Hannaford Supermarkets in Rochester, NH is hiring for Hannaford to Go associates. The role focuses on customer service, food handling, and transaction processing at the store.

You will follow policies, maintain neat appearance, support safety standards, and assist in special projects as needed. Responsibilities include preparing orders, handling various payment methods, restocking, and ensuring perishable items are managed properly.