Part-Time To-Go Facilitator: Retail Ops Lead

Hannaford; Mohawk Gardens (NY); On-site; USD 23,000 - 32,000; Full time

Job summary

Hannaford Supermarkets in Rome, NY is seeking an energetic associate to support Hannaford to Go orders and daily store operations. You will handle customer transactions, assist with online order pickup, and help maintain store policy compliance while delivering friendly service.

Qualifications include effective communication and a willingness to learn multiple tasks. The role emphasizes team collaboration and reliable execution of duties in a busy retail environment.

Qualifications

• Effective communication and customer service skills.
• Must meet minimum age requirements to perform specific job functions (18 years of age).
• Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
• Demonstrated ability to lead and coach others. Demonstrates strong Leadership Skills

Responsibilities

• Observe and follow all company policies and procedures.
• Maintain a neat, well-groomed personal appearance at all times and follow company personal appearance policy.
• Assign fixed activities to Hannaford to Go associates during idle periods.
• Treat all associates with fairness, dignity, and respect.
• Assist in special projects and perform other functions as assigned by supervision.
• Ensure that return-to-stock items are handled promptly with attention to refrigerated and other perishable items.
• Support and comply with all company safety standards and communicate needed equipment repairs or maintenance.
• Bag or package merchandise according to established company policies and procedures and store for customer pickup.
• Control excessive use of store supplies, such as ribbons, receipt tape, bags, labels and cleaning materials.
• Assist in prompt cleanup of spills and breakage to prevent hazards.
• Be knowledgeable in produce merchandise and varieties.
• Record price discrepancies and not-on-file items on POS and request price checks as needed.
• Observe security standards and report any abnormal behavior.
• Process sales transactions including cash, checks, AR sales, EBT, coupons, gift cards, etc. in compliance with policies.
• Secure registers and Mobile POS equipment when unattended.
• Maintain general housekeeping and sanitation standards in compliance with policy and local health regulations.
• Perform all other duties as assigned.

Skills

Effective communication

Customer service

Leadership

Team collaboration

Job description

Hannaford Supermarkets in Rome, NY is seeking an energetic associate to support Hannaford to Go orders and daily store operations. You will handle customer transactions, assist with online order pickup, and help maintain store policy compliance while delivering friendly service.

Qualifications include effective communication and a willingness to learn multiple tasks. The role emphasizes team collaboration and reliable execution of duties in a busy retail environment.