To-Go Service Associate: Fast, Friendly Pickup

Food Lion; Gastonia (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Food Lion in Gastonia, NC is hiring for a front-end/customer service role within our To-Go/Online order team. You will greet customers, assist with order pickups, and ensure fast, friendly service while upholding Food Lion standards.

The position requires teamwork, strong communication, and the ability to learn multiple tasks quickly. Physical requirements include standing for long periods, lifting light items, and using store tech to process orders. Training is provided.

Qualifications

• High school graduate or equivalent preferred.
• Good interpersonal, communication and customer service skills.
• Desire to work in a team environment.
• Ability and willingness to learn multiple tasks.
• Must meet minimum age requirements, when applicable.

Responsibilities

• Provide fast, easy, friendly service to customers and maximize sales.
• Greet customers and use names when possible, providing prompt, accurate service.
• Assist customers with online orders and pickups.
• Scan, bag, and label purchases accurately following policy.
• Verify IDs for alcohol sales and follow store policies.

Skills

Customer service

Teamwork

Communication skills

Willingness to learn

Education

High school diploma or equivalent

Tools

Computers & devices

Job description

Food Lion in Gastonia, NC is hiring for a front-end/customer service role within our To-Go/Online order team. You will greet customers, assist with order pickups, and ensure fast, friendly service while upholding Food Lion standards.

The position requires teamwork, strong communication, and the ability to learn multiple tasks quickly. Physical requirements include standing for long periods, lifting light items, and using store tech to process orders. Training is provided.