To-Go Roadie: Legendary Service, Flexible Hours & Growth

Texas Roadhouse, Inc.; East Meadow (NY); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical plans

Dental insurance

Vision insurance

Tuition reimbursement

Paid vacation

Short-Term Disability

Life insurance

Identity Theft Protection

Employee Assistance Program

Business travel insurance

Annual holiday bonus

Job summary

Texas Roadhouse, Inc. is seeking to hire a To-Go Roadie to ensure guests receive a legendary welcome and accurate processing of their orders. You will handle calls, guide orders, and collaborate with back-of-house staff to complete each order.

The role emphasizes friendly guest service, efficient packaging, and accurate quotes on order times. A supportive team culture with weekly pay and extensive benefits is highlighted.

Responsibilities

• Ensuring each guest receives a legendary welcome and goodbye when placing and/or picking up their order
• Uses proper phone etiquette when answering calls and taking orders
• Knowledgeable of menu to accurately take and place orders
• Demonstrates strong organization and accuracy when packaging orders
• Works collaboratively with Back of House staff to complete orders
• Partners with Restaurant Managers on quote times; accurately provides quotes to guests on the length of time to complete their order
• Understands our online and mobile app ordering systems
• Accurately uses point of sale (POS) system to place orders, process To-Go sales, gift card sales, and cash/credit card transactions
• Practices proper safety and sanitation procedures
• Exhibits teamwork at all times

Job description

Texas Roadhouse, Inc. is seeking to hire a To-Go Roadie to ensure guests receive a legendary welcome and accurate processing of their orders. You will handle calls, guide orders, and collaborate with back-of-house staff to complete each order.

The role emphasizes friendly guest service, efficient packaging, and accurate quotes on order times. A supportive team culture with weekly pay and extensive benefits is highlighted.