To-Go Roadie: Legendary Service & Flexible Hours

Texas Roadhouse, Inc.; Lawton (OK); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical plans (best in class)

Dental and Vision Insurance

Tuition Reimbursement

Paid vacation time

Short-Term Disability

Life, Accident, and Critical Illness保险

Identity Theft Protection

Employee Assistance Program

Business Travel Insurance

Annual holiday bonus

Job summary

Texas Roadhouse is seeking a To-Go Roadie to support carry-out operations, ensure high standards of food quality and service, and provide guests with Legendary Food and Legendary Service for To-Go orders.

The role emphasizes accurate order taking, friendly guest interactions, and efficient use of the POS and ordering systems, with a focus on safety and teamwork in a fast-paced restaurant environment.

Qualifications

• Ability to greet guests and take orders accurately.
• Familiarity with online and mobile app ordering systems.
• Proficiency with point of sale (POS) systems.
• Strong teamwork and collaboration with back of house staff.
• Commitment to food safety and sanitation procedures.

Responsibilities

• Ensure guests receive a legendary welcome and goodbye when placing and/or picking up their order.
• Uses proper phone etiquette when answering calls and taking orders.
• Knowledgeable of menu to accurately take and place orders.
• Demonstrates strong organization and accuracy when packaging orders.
• Works collaboratively with Back of House staff to complete orders.
• Partners with Restaurant Managers on quote times; accurately provides quotes to guests on the length of time to complete their order.
• Understands our online and mobile app ordering systems.
• Accurately uses point of sale (POS) system to place orders, process To-Go sales, gift card sales, and cash/credit card transactions.
• Practices proper safety and sanitation procedures.
• Exhibits teamwork at all times.

Skills

Customer service

Phone etiquette

Menu knowledge

Order accuracy

Teamwork

Tools

POS system

Job description

Texas Roadhouse is seeking a To-Go Roadie to support carry-out operations, ensure high standards of food quality and service, and provide guests with Legendary Food and Legendary Service for To-Go orders.

The role emphasizes accurate order taking, friendly guest interactions, and efficient use of the POS and ordering systems, with a focus on safety and teamwork in a fast-paced restaurant environment.