To-Go Roadie: Legendary Service and Fast, Precise Orders

Texas Roadhouse, Inc.; Winter Haven (FL); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Medical plans

Dental and Vision Insurance

Tuition Reimbursement

Paid vacation time

Short-Term Disability

Life Insurance

Identity Theft Protection

Employee Assistance Program

Business Travel Insurance

Annual holiday bonus

Job summary

Texas Roadhouse is seeking a To-Go Roadie to support our carry-out operations and ensure our To-Go guests experience Legendary Food and Legendary Service similar to our dine-in guests.

Roadies are paid weekly and receive one of the industry’s most competitive total rewards packages after meeting eligibility requirements. The role emphasizes teamwork, safety, and proficiency with POS and mobile ordering systems.

Responsibilities

• Ensuring each guest receives a legendary welcome and goodbye when placing and/or picking up their order
• Uses proper phone etiquette when answering calls and taking orders
• Knowledgeable of menu to accurately take and place orders
• Demonstrates strong organization and accuracy when packaging orders
• Works collaboratively with Back of House staff to complete orders
• Partners with Restaurant Managers on quote times; accurately provides quotes to guests on the length of time to complete their order
• Understands our online and mobile app ordering systems
• Accurately uses point of sale (POS) system to place orders, process To-Go sales, gift card sales, and cash/credit card transactions
• Practices proper safety and sanitation procedures
• Exhibits teamwork at all times

Job description

Texas Roadhouse is seeking a To-Go Roadie to support our carry-out operations and ensure our To-Go guests experience Legendary Food and Legendary Service similar to our dine-in guests.

Roadies are paid weekly and receive one of the industry’s most competitive total rewards packages after meeting eligibility requirements. The role emphasizes teamwork, safety, and proficiency with POS and mobile ordering systems.