To-Go Roadie: Legendary Service with Flexible Schedules

Texas Roadhouse, Inc.; Jacksonville (NC); On-site; USD 501,000 - 683,000; Full time

Benefits offered by this job

Medical plans

Dental & Vision

Tuition reimbursement

Paid vacation

Short-term disability

Life insurance

Identity theft protection

Employee assistance program

Business travel insurance

Annual holiday bonus

Job summary

Texas Roadhouse is seeking a To-Go Roadie to support our carry-out operations and deliver Legendary Food and Legendary Service to guests. You’ll greet guests, take orders, and ensure accuracy in packaging, while working with Back of House staff to complete orders and provide precise wait-time quotes.

Proficiency with POS and online ordering is expected, along with a commitment to safety and teamwork. Roadies are paid weekly with a comprehensive rewards package after eligibility, including

Qualifications

• Knowledgeable of menu to accurately take and place orders.
• Uses proper phone etiquette when answering calls and taking orders.
• Demonstrates strong organization and accuracy when packaging orders.
• Exhibits teamwork and collaborates with staff.
• Able to provide quotes on order wait times.
• Familiar with online and mobile app ordering systems.
• Experience with point of sale (POS) systems and handling cash/credit transactions.
• Commitment to safety and sanitation procedures.

Responsibilities

• Ensure guests receive a legendary welcome and goodbye when placing or picking up orders.
• Answer calls professionally and take accurate orders.
• Know the menu to take and place orders correctly.
• Package orders with accuracy and organization.
• Collaborate with Back of House staff to complete orders.
• Provide accurate quotes on order completion times to guests.
• Utilize online and mobile app ordering systems.
• Operate POS to process To-Go sales, gift cards, and payments.
• Maintain safety and sanitation practices.
• Demonstrate teamwork at all times.

Job description

Texas Roadhouse is seeking a To-Go Roadie to support our carry-out operations and deliver Legendary Food and Legendary Service to guests. You’ll greet guests, take orders, and ensure accuracy in packaging, while working with Back of House staff to complete orders and provide precise wait-time quotes.

Proficiency with POS and online ordering is expected, along with a commitment to safety and teamwork. Roadies are paid weekly with a comprehensive rewards package after eligibility, including