To-Go Order Specialist - Fast, Friendly Front End

Food Lion; Mooresville (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Food Lion in Mooresville, NC is seeking a Front End (To-Go) team member to provide fast, friendly service and help customers with pickup orders. You will greet customers, scan and bag items, assist with substitutions, verify IDs for alcohol, and uphold Food Lion's customer service standards to help maximize sales.

The role requires a high school diploma or equivalent, strong interpersonal and communication skills, and the ability to learn store systems and procedures.

Qualifications

• High school graduate or equivalent preferred.
• Good interpersonal, communication and customer service skills.
• Desire to work in a team environment.
• Ability to learn multiple tasks and technical requirements of the job.
• Must meet minimum age requirements, when applicable, to perform specific job functions.

Responsibilities

• Provide friendly, prompt service and greet customers.
• Assist in meeting Food Lion customer service standards.
• Shop and fulfill multiple customer orders using designated tools.
• Recognize produce and assist substitutions.
• Scan, bag and label purchases accurately.
• Verify IDs for alcohol sales.
• Assist customers picking up orders.
• Complete Accountability Form end-to-end.
• Wear Food Lion uniform and maintain neat appearance.
• Operate within company policies and safety guidelines.
• Meet physical requirements including standing and lifting.

Skills

Customer service

Teamwork

Communication

Education

High school diploma or equivalent

Job description

Food Lion in Mooresville, NC is seeking a Front End (To-Go) team member to provide fast, friendly service and help customers with pickup orders. You will greet customers, scan and bag items, assist with substitutions, verify IDs for alcohol, and uphold Food Lion's customer service standards to help maximize sales.

The role requires a high school diploma or equivalent, strong interpersonal and communication skills, and the ability to learn store systems and procedures.