To-Go Order Specialist - Fast, Friendly Front End

Food Lion; Louisburg (NC); On-site; USD 25,000 - 35,000; Full time

Job summary

Food Lion is seeking a customer-focused associate to provide fast, friendly service on the sales floor. You will help customers, manage order pickups, and support adherence to store standards while working with the To-Go and front-end teams.

The role emphasizes teamwork, basic computer and scanning tasks, and a commitment to Food Lion’s service and safety guidelines, with duties across daily front-end operations.

Qualifications

• Good interpersonal, communication and customer service skills.
• Desire to work in a team environment.
• Ability and willingness to learn multiple tasks and technical requirements of the job.

Responsibilities

• Greets customers and provides fast, friendly service.
• Exhibits Food Lion values and standards in daily duties.
• Assists customers with order pickups and item substitutions as needed.
• Operates scanners, bags items, and ensures accurate labeling and placement.
• Verifies IDs and follows store policies on restricted items.
• Maintains cleanliness and adheres to dress code and safety policies.

Skills

Interpersonal skills

Communication

Customer service

Teamwork

Learning agility

Education

High school or equivalent

Job description

Food Lion is seeking a customer-focused associate to provide fast, friendly service on the sales floor. You will help customers, manage order pickups, and support adherence to store standards while working with the To-Go and front-end teams.

The role emphasizes teamwork, basic computer and scanning tasks, and a commitment to Food Lion’s service and safety guidelines, with duties across daily front-end operations.