To-Go Order Fulfillment Specialist

Food Lion; Longs (SC); On-site; USD 17,000 - 22,000; Full time

Job summary

Food Lion is seeking a frontline team member to provide fast, friendly service and help fulfill To-Go orders with accuracy. The role emphasizes customer engagement, adherence to store policies, and support for lightweight duties across the front-end area.

Responsibilities include greeting customers, assisting with To-Go orders, processing payments, verifying IDs for alcohol sales, and maintaining neat appearance while following company guidelines.

Qualifications

• High school graduate or equivalent preferred
• Good interpersonal, communication and customer service skills
• Desire to work in a team environment
• Ability and willingness to learn multiple tasks and technical requirements of the job
• Must meet minimum age requirements, when applicable, to perform specific job functions

Responsibilities

• Smiles, greets each customer, uses name whenever possible and provides prompt, accurate and friendly service while engaging customers to create a positive shopping experience
• Exhibit behaviors that align with Food Lion's guiding principles, core values, vision, and strategy
• Ability to shop multiple customer orders using the designated tools and equipment
• Verify all customer IDs presented and observe store policies pertaining to the sale of alcoholic beverages
• Assist customers picking up orders
• Complete Accountability Form from end to end process
• Is courteous and helpful to other associates
• Performs all other duties as assigned

Skills

Customer service

Teamwork

Interpersonal skills

Communication skills

Willingness to learn

Education

High School Diploma or GED

Job description

Food Lion is seeking a frontline team member to provide fast, friendly service and help fulfill To-Go orders with accuracy. The role emphasizes customer engagement, adherence to store policies, and support for lightweight duties across the front-end area.

Responsibilities include greeting customers, assisting with To-Go orders, processing payments, verifying IDs for alcohol sales, and maintaining neat appearance while following company guidelines.