To-Go Order Fulfillment Associate

Food Lion; Rural Hall (NC); On-site; USD 25,000 - 35,000; Full time

Job summary

Food Lion is seeking a front-end associate to deliver fast, friendly service and support the To-Go lead in maintaining store standards. You will engage customers, process orders, and assist with pickup processes while upholding Food Lion’s safety and quality guidelines.

The role emphasizes teamwork, reliability, and a willingness to learn multiple tasks in a fast-paced retail environment. Candidates should be able to meet physical requirements and adhere to dress code.

Qualifications

• High school graduate or equivalent preferred.
• Good interpersonal, communication and customer service skills.
• Desire to work in a team environment.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Must meet minimum age requirements, when applicable, to perform specific job functions.

Responsibilities

• Smile, greet each customer, use their name when possible and provide prompt, accurate, friendly service.
• Exhibit behaviors that align with Food Lion's guiding principles and values.
• Assist in shopping multiple customer orders using designated tools.
• Verify customer IDs and follow store policies for alcohol sales.
• Assist customers picking up orders and complete backend paperwork as required.
• Maintain a clean, neat appearance and adhere to store dress code.
• Contribute to accurate scanning, bagging and labeling of purchases.
• Collaborate with teammates to ensure smooth daily operations.

Skills

Customer service

Team player

Multi-tasking

POS systems

Education

High school diploma or equivalent

Job description

Food Lion is seeking a front-end associate to deliver fast, friendly service and support the To-Go lead in maintaining store standards. You will engage customers, process orders, and assist with pickup processes while upholding Food Lion’s safety and quality guidelines.

The role emphasizes teamwork, reliability, and a willingness to learn multiple tasks in a fast-paced retail environment. Candidates should be able to meet physical requirements and adhere to dress code.