To-Go Order Fulfillment Associate — Fast, Friendly Service

Food Lion; Knightdale (NC); On-site; USD 26,000 - 32,000; Full time

Job summary

Food Lion in Knightdale, NC is seeking a Front End/Guest Service teammate to deliver fast, friendly service and support Food Lion To-Go orders. You will help greet customers, scan and bag purchases, and ensure accurate labeling while maintaining a neat appearance.

The role emphasizes customer service, adherence to store policies, and collaboration with teammates to achieve sales goals. This position requires the ability to stand and perform tasks throughout shifts.

Qualifications

• High school diploma or equivalent preferred.
• Good interpersonal, communication and customer service skills.
• Desire to work in a team environment.
• Ability and willingness to learn multiple tasks and technical requirements of the job.

Responsibilities

• Smile, greet each customer, use name when possible and provide prompt, accurate service.
• Exhibit behaviors aligned with Food Lion values and strategy.
• Ability to manage multiple customer orders using designated tools.
• Recognize produce types and differences between varieties.
• Scan, bag and label purchases accurately.
• Verify IDs for alcohol sales and follow store policies.
• Assist customers picking up orders.
• Complete Accountability Form end-to-end.

Skills

Customer service

Teamwork

Communication

Multitasking

Education

High school diploma or equivalent

Tools

POS systems

Job description

Food Lion in Knightdale, NC is seeking a Front End/Guest Service teammate to deliver fast, friendly service and support Food Lion To-Go orders. You will help greet customers, scan and bag purchases, and ensure accurate labeling while maintaining a neat appearance.

The role emphasizes customer service, adherence to store policies, and collaboration with teammates to achieve sales goals. This position requires the ability to stand and perform tasks throughout shifts.