To-Go Order Fulfillment Associate

Food Lion; Cary (NC); On-site; USD 17,000 - 21,000; Full time

Job summary

Food Lion is seeking a Front End Associate to provide fast, friendly service and support to customers in a busy retail setting. You will assist with in-store duties, manage order pickups, and ensure accurate scanning and bagging while upholding Food Lion standards and safety guidelines.

The role emphasizes customer service, teamwork, and the ability to learn multiple tasks and systems. Previous retail experience is a plus, and candidates must meet age requirements where applicable.

Qualifications

• High school graduate or equivalent preferred.
• Good interpersonal, communication and customer service skills.
• Desire to work in a team environment.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Must meet minimum age requirements, when applicable, to perform specific job functions.

Responsibilities

• Greet customers and provide friendly, prompt service while guiding them to products.
• Follow Food Lion policies to ensure accurate scanning, bagging, and labeling of purchases.
• Assist customers with online To-Go orders and pick-up services.
• Maintain awareness of produce differences and substitution options as needed.
• Adhere to safety, cleanliness, and store guidelines at all times.

Skills

Customer service

Communication

Teamwork

Multitasking

Learn quickly

Education

High school diploma or equivalent

Tools

POS system

Job description

Food Lion is seeking a Front End Associate to provide fast, friendly service and support to customers in a busy retail setting. You will assist with in-store duties, manage order pickups, and ensure accurate scanning and bagging while upholding Food Lion standards and safety guidelines.

The role emphasizes customer service, teamwork, and the ability to learn multiple tasks and systems. Previous retail experience is a plus, and candidates must meet age requirements where applicable.