To-Go Order Fulfillment Associate

Food Lion; Merridale Gardens (MD); On-site; USD 21,000 - 30,000; Full time

Job summary

Food Lion in Mount Airy, MD is seeking a Front End Associate to provide fast, friendly service and support pickup orders. You will greet customers, scan and bag items, and help maintain store standards while following company policies.

The role emphasizes accuracy, teamwork, and adaptability in a busy retail setting. Responsibilities include assisting customers, answering questions, performing CBT/Training Aid courses, and meeting safety and performance guidelines.

Qualifications

• High school diploma preferred.
• Strong interpersonal and customer service skills.
• Willingness to learn multiple tasks and technical requirements.
• Ability to meet minimum age requirements, where applicable.

Responsibilities

• Greet and assist customers with a friendly, efficient service.
• Follow Food Lion's policies and standard practices.
• Process customer orders and assist with pickup orders.
• Scan, bag, and label purchases accurately and quickly.
• Ensure store policies for alcohol ID verification are followed.
• Maintain a neat appearance and wear Food Lion uniform.
• Support to-go lead and maximize sales through service excellence.

Skills

Customer service

Interpersonal skills

Teamwork

Multitasking

Communication

Education

High school diploma

Tools

Computer skills

POS systems

Job description

Food Lion in Mount Airy, MD is seeking a Front End Associate to provide fast, friendly service and support pickup orders. You will greet customers, scan and bag items, and help maintain store standards while following company policies.

The role emphasizes accuracy, teamwork, and adaptability in a busy retail setting. Responsibilities include assisting customers, answering questions, performing CBT/Training Aid courses, and meeting safety and performance guidelines.