To-Go Order Fulfillment Associate

Food Lion; Durham (NC); On-site; USD 29,000 - 36,000; Full time

Job summary

Food Lion in Durham, NC is seeking a Front End Associate to deliver fast, friendly service and help maintain store standards. You will contribute to a positive shopping experience by assisting customers, processing orders, and supporting team goals in a busy retail environment.

Responsibilities include greeting customers, scanning and bagging items, verifying IDs for alcohol, aiding with To-Go orders, and adhering to company policies while wearing the Food Lion uniform. Training will be provided.

Qualifications

• High school graduate or equivalent.
• Strong interpersonal, communication and customer service skills.
• Desire to work in a team environment.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Must meet minimum age requirements, when applicable, to perform specific job functions.

Responsibilities

• Greet customers and provide prompt, friendly service.
• Exhibit behaviors aligning with Food Lion guiding principles and values.
• Ability to shop multiple customer orders using designated tools.
• Recognize produce varieties and substitutions when requested.
• Scan, bag and label purchases accurately following policy.
• Verify IDs for alcoholic beverages and observe store policies.
• Assist customers picking up orders and complete forms end-to-end.
• Wear the Food Lion uniform and maintain a neat appearance.
• Control store expenses and follow guidelines.
• Observe and correct unsafe conditions; notify QA for issues.
• Complete CBT and Training Aid courses; perform other duties.

Skills

Customer service

Teamwork

Communication

Adaptability

Education

High school diploma or equivalent

Job description

Food Lion in Durham, NC is seeking a Front End Associate to deliver fast, friendly service and help maintain store standards. You will contribute to a positive shopping experience by assisting customers, processing orders, and supporting team goals in a busy retail environment.

Responsibilities include greeting customers, scanning and bagging items, verifying IDs for alcohol, aiding with To-Go orders, and adhering to company policies while wearing the Food Lion uniform. Training will be provided.