To-Go Customer Experience Associate

Santa Fe Cattle Co; Nashville (TN); On-site; USD 24,000 - 38,000; Full time

Job summary

Santa Fe Cattle Co. in Nashville, TN is seeking friendly, outgoing servers who communicate well and provide attentive guest service. You will greet guests, explain menus, and work with the team to maintain smooth service during busy periods.

Responsibilities include seating guests, starting tables, rolling silverware, running food, stocking, resetting, and handling payments with accuracy. You must stay composed, uphold service standards, and contribute to a clean, welcoming dining room.

Qualifications

• Communicates effectively with guests.
• Must be enthusiastic and make guest feel appreciated through his/her actions.
• Has thorough knowledge of service standards and Work as a team with all of our personnel.
• Maintains running duties throughout shift and completes closing side work at end of shift as assigned by the manager.
• Works with others to keep all areas cleaned and stocked to our standards at all times.
• Accept guest payment, process credit card charges and make change (if applicable).
• Performs other related duties as assigned by management.

Responsibilities

• Seating guests, starting tables, rolling silverware, or running food as needed.
• Stocking and resetting dishes between courses; maintaining clean and organized service areas.
• Cleaning and resetting vacated tables and ensuring side-work completion at shift end.
• Accepting guest payments and processing credit card charges.

Skills

Guest relations

Floor plan

Side work duties

Phone procedures

Specials

Steps of service

Menu knowledge

POS operation

Liquor knowledge

Alcohol awareness

Cash handling

Teamwork

Job description

Santa Fe Cattle Co. in Nashville, TN is seeking friendly, outgoing servers who communicate well and provide attentive guest service. You will greet guests, explain menus, and work with the team to maintain smooth service during busy periods.

Responsibilities include seating guests, starting tables, rolling silverware, running food, stocking, resetting, and handling payments with accuracy. You must stay composed, uphold service standards, and contribute to a clean, welcoming dining room.