To-Go Associate: Fast, Friendly Pickup & Service

Food Lion; Locust Grove (VA); On-site; USD 17,000 - 21,000; Full time

Job summary

Food Lion in Locust Grove, VA is seeking a friendly, service-oriented associate to provide fast, accurate and courteous assistance to customers and to-go orders. You will greet customers, process transactions, and maintain friendly service standards while following store policies.

Responsibilities include assisting customers with orders, stocking and organizing the To-Go area, and ensuring safety and cleanliness. Prioritize teamwork, reliability, and a proactive approach to customer satisfaction.

Qualifications

• High school graduate or equivalent preferred
• Good interpersonal, communication and customer service skills
• Desire to work in a team environment
• Ability and willingness to learn multiple tasks and technical requirements of the job
• Must meet minimum age requirements, when applicable, to perform specific job functions

Responsibilities

• Smiles, greets each customer, uses name whenever possible and provides prompt, accurate and friendly service while engaging customers to create a positive shopping experience
• Exhibit behaviors that align with Food Lion's guiding principles, core values, vision, and strategy
• Ability to shop multiple customer orders using the designated tools and equipment
• Recognize or differentiate between all types of produce carried in the store, including differences between varieties of similar classes of products (e.g., apples, lettuce, etc.)
• Substitute items when requested
• Scan, bag, and label the purchase efficiently and accurately, while following established company policy and procedure
• Verify all customer IDs presented and observe store policies pertaining to the sale of alcoholic beverages
• Assist customers picking up orders
• Complete Accountability Form from end to end process
• Is courteous and helpful to other associates
• Wears the Food Lion uniform with apron, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
• Controls store's expenses through proper use of store supplies such as receipt tape, bags and cleaning supplies
• Adheres to all company guidelines, policies and standard practices
• Observes and corrects all unsafe conditions that could cause associate or customer accidents
• Notify QA of any cleaning issues or maintenance required for To-Go area and equipment
• Successfully complete Computer Based Training (CBT) and Training Aid courses
• Performs all other duties as assigned
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations

Job description

Food Lion in Locust Grove, VA is seeking a friendly, service-oriented associate to provide fast, accurate and courteous assistance to customers and to-go orders. You will greet customers, process transactions, and maintain friendly service standards while following store policies.

Responsibilities include assisting customers with orders, stocking and organizing the To-Go area, and ensuring safety and cleanliness. Prioritize teamwork, reliability, and a proactive approach to customer satisfaction.