To Go

Qsculinary; Wichita Falls (TX); On-site; USD 14,000 - 19,000; Part time

Job summary

Bricktown Brewery in Wichita Falls, TX is seeking a Part-Time To Go associate to efficiently manage takeout and delivery orders. You will work with kitchen and front-of-house teams to ensure orders are prepared accurately and ready for pickup or delivery, while maintaining high customer service standards.

The role requires basic customer service experience, ability to operate POS systems, and strong communication skills in a fast-paced environment.

Qualifications

• Experience in customer service or food service environments.
• Experience operating POS systems and handling cash transactions.
• Excellent communication skills and attention to detail.
• Ability to work in a fast-paced environment and manage multiple tasks simultaneously.

Responsibilities

• Receive and process takeout and delivery orders accurately using POS systems.
• Coordinate with kitchen staff to ensure timely preparation and packaging of orders.
• Verify order accuracy and quality before handing off to customers or delivery drivers.
• Maintain cleanliness and organization of the takeout area to comply with health and safety standards.
• Communicate effectively with customers to address questions, special requests, or concerns.
• Assist in managing inventory related to takeout packaging and supplies.
• Support delivery drivers by preparing orders for dispatch and tracking delivery status.

Skills

Customer service

POS systems

Cash handling

Multitasking

Tools

Order management software

Delivery platforms

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

To Go

Part Time Bricktown Brewery - Wichita Falls, Wichita Falls, TX, US

3 days ago Requisition ID: 1439

Salary Range: $12.00 To $12.00 Hourly

About the Role:

The 'To Go' position is centered around efficiently managing and fulfilling customer orders for takeout and delivery services within a fast-paced environment. The primary goal is to ensure that all orders are accurately prepared, packaged, and ready for timely pickup or delivery, maintaining high standards of quality and customer satisfaction. This role requires close coordination with kitchen staff, delivery personnel, and front-of-house teams to streamline operations and minimize wait times. Additionally, the position involves handling customer inquiries and resolving any issues related to orders with professionalism and care. Ultimately, the 'To Go' role is vital in enhancing the overall customer experience by providing reliable and friendly service that encourages repeat business.

Minimum Qualifications:

• Basic experience with customer service or food service environments.
• Ability to operate point-of-sale (POS) systems and handle cash transactions.
• Strong communication skills and attention to detail.
• Ability to work in a fast-paced environment and manage multiple tasks simultaneously.

Preferred Qualifications:

• Previous experience in a takeout or delivery coordination role.
• Familiarity with food safety and sanitation regulations.
• Experience using order management software or delivery platforms.
• Ability to work flexible hours including evenings and weekends.
• Bilingual skills to assist a diverse customer base.

Responsibilities:

• Receive and process takeout and delivery orders accurately using point-of-sale systems.
• Coordinate with kitchen staff to ensure timely preparation and packaging of orders.
• Verify order accuracy and quality before handing off to customers or delivery drivers.
• Maintain cleanliness and organization of the takeout area to comply with health and safety standards.
• Communicate effectively with customers to address questions, special requests, or concerns.
• Assist in managing inventory related to takeout packaging and supplies.
• Support delivery drivers by preparing orders for dispatch and tracking delivery status.

Skills:

The required skills such as effective communication and attention to detail are essential for accurately processing orders and ensuring customer satisfaction. Proficiency with POS systems and cash handling enables smooth transaction processing and order tracking. The ability to multitask and work efficiently under pressure helps maintain quick turnaround times during busy periods. Preferred skills like familiarity with food safety standards and delivery software enhance operational efficiency and compliance. Additionally, interpersonal skills support positive interactions with customers and team members, fostering a collaborative and customer-focused environment.