TMS & Esketamine (Spravato) Technician at Careforce

2070 Health; New York (NY); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading healthcare company is seeking a TMS & Spravato Clinic Coordinator in The Bronx, New York. The role involves administering treatments for depression, ensuring patient safety, and managing clinic operations. Ideal candidates will have a compassionate approach, strong communication skills, and a background in healthcare. This full-time position offers a chance to make a meaningful impact in outpatient care.

Qualifications

• High School diploma or equivalent required; Associate's or Bachelor's degree preferred.
• Prior experience in mental health or medical settings is highly desirable.
• Fluent in English and Spanish.

Responsibilities

• Administer TMS treatments per physician orders and protocols.
• Monitor patients during and after treatment for safety and side effects.
• Document treatment sessions in the electronic health record (EHR) system.

Skills

Interpersonal skills

Communication skills

Attention to detail

Compassionate approach

Education

High School diploma

Associate's or Bachelor's degree

Tools

Electronic health records

Job description

1 day ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

About Careforce

Careforce is reimagining outpatient care. Backed by a multi-million-dollar seed round from W Health Ventures and incubated by 2070 Health, we're building a next-gen HoldCo of asset-light MSOs, purpose-built for physician-led specialty practices. Our platform is designed to streamline operations, enhance clinical quality, and accelerate growth. We're starting with Interventional Psychiatry—bringing modern infrastructure, operational excellence, and scalable support.

Position Summary

This role is based in The Bronx, New York State.

The TMS & Spravato Clinic Coordinator administers Transcranial Magnetic Stimulation (TMS) and Spravato treatments to patients with depression and other psychiatric disorders under the supervision of a licensed provider. The role ensures safe and accurate delivery of therapy while providing a positive, compassionate, and professional experience for patients throughout their treatment journey.

The Clinical Coordinator provides high-touch patient care and manages administrative operations in a behavioral health clinic. Responsibilities include facilitating the full treatment process for TMS and intranasal Esketamine (Spravato), scheduling, patient check-in, payment collection, and maintaining accurate records.

Key Responsibilities:

• Administer TMS treatments per physician orders and protocols
• Monitor patients during and after treatment for safety and side effects
• Document treatment sessions in the electronic health record (EHR) system
• Provide emotional support and reassurance to patients
• Maintain cleanliness and safety of treatment rooms and equipment
• Report technical issues, patient concerns, or protocol deviations to the supervising provider
• Assist with administrative tasks, including patient check-in, co-pay collection, and scheduling

Clinical Coordination & Patient Support

• Guide patients through intake, treatment, and follow-up phases
• Provide education about treatment processes, expectations, and safety protocols
• Monitor patients during sessions, assist with assessments, and report concerns
• Ensure clinical documentation is complete and accurate
• Gather insurance information and verify coverage for TMS and Spravato
• Initiate and follow up on pre-authorizations with the billing team
• Report daily patient updates, safety observations, and compliance concerns
• Coordinate clinic flow with room readiness and schedules

Requirements

• High School diploma or equivalent required; Associate's or Bachelor's degree preferred
• Healthcare, psychology, neuroscience, or certified medical assisting background preferred
• Prior experience in mental health or medical settings is highly desirable
• Ability to follow detailed clinical protocols and safety guidelines
• Excellent interpersonal and communication skills
• Strong attention to detail and documentation accuracy
• Basic proficiency with computers and electronic health records
• Fluent in English and Spanish

Key Competencies:

• Compassionate and patient-centered approach
• Ability to remain calm and supportive in stressful situations
• Dependability and punctuality
• Professional demeanor and appearance
• Team-oriented with a willingness to learn

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Other

Industries

• IT Services and IT Consulting